I installed TeamViewer on a new iMac to provide support via Remote Control. When connected with my MacBook with wireless it worked perfectly. The iMac was shipped to another state and conencted to a different internet provider (Verizon) by RJ45 hardwire to their router. The machine shows up on my 'Computers' screen as online, but when I try to log on to it I get an error box saying Authorization failure. Any ideas how to correct this remotely??
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