As I mentioned prior, I already filled out the form. I also sent a support email to them. This was all about a year or so ago, when this problem happened the first time. Now it's happening again and nothing has changed on my end.
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I have been using TeamViewer for a year or so now. I had an issue about 6-12 months back complaining that I was using TeamViewer for commercial use... After looking at my connection history, the support team made me sign and send a form saying something along the lines that I assure I am not using TeamViewer commercially. I filled out the form, and after a week I was good to go to connect to my other PC again. The time has come yet again where I am getting the We Believe Team Viewer Is Being User Commercially prompt, and closes my connection after about 2 minutes. How do I use TeamViewer: I use it to connect to 1 PC on that's on my home network when I am at home, or sometimes I will connect to the PC remotly using the TeamViewer app. What I don't use TeamViewer for: I don't have an association with TeamViewer connecting to any buisness, or doing an I.T. related issue for other people. I don't use TeamViewer to earn a profit. I don't use TeamViewer as an addon to anything I sell... nor do I sell anything. If a moderator wants to contact me, I will be more than happy to send all the needed files and discuss further how I use TeamViewer. I will also sign another one of those Personal Usage Forms if needed. These 2 minute connections, then 15 minutes in between is killing me.
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