I can confirm what bal is saying. I have two brand new computers; a Dell XPS desktop and a Dell XPS laptop. I installed the latest version of TeamViewer on both. If I remotely connect to either and the monitor is on/laptop screen is up, everything looks fine. If I turn off the monitor/close the laptop screen I have the same small start menu issue as bal. As I was frustrated with this I thought this would be a good time to try out another product. **Third Party Product** seems to be getting a lot of attention so I installed it on my desktop and laptop. It also has the same start menu issue (it is very small and unusable). One thing of note is that both the desktop and laptop have Intel integrated video as well as a dedicated NVIDIA GPU. I've tried experimenting with the setting to see if it is something that needs to be adjusted but so far I've had no luck. I am going to keep looking into this to see if I can find a resolution. Hopefully the TeamViewer (and other companies) are doing the same!
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I just setup two new Windows 10 computers and both have the same problem as you. I've read it has something to do with the screen being off, i.e. a laptop with the lid closed and/or a monitor turned off on a desktop, both of which is the case for me at the moment. Investigating....
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