I just submitted a ticket as well. Having the same problem. My account has a commercial block on it. I installed Teamviewer 12 for personal use a month ago and now the application displays a message telling me that the trial period has expired. I uninstalled and reinstalled Teamviewer, deleted my account, created a new one with the same email, then with a different one, replaced it with a Teamviewer 11 install for private use, but it continues to say that the trial period has expired. I am using it strictly for personal use. Please help me out so I can use the plain version. Thank you.
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