I've spent nearly 40 minutes running around in circles to find the proper channel to get support. The ticket button seems to endlessly loop back to the forums, and calling in for technical support tells you to go to the forums and hangs up on you. I use Teamviewer to help support my non-technical mother with my free account, and I have been extremely disappointed with this disrespectful run-around. I was actually about to recommend that my company purchase a set of about 10 seats for remote diagnostic with our customers right before this happened, but this experience ensures that I'll be looking elsewhere.
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