@mitcharseneau wrote: @JeanK, I am having the same problem as @marco_a_fischer. Whenever I try to install quicksupport through a custom module on a remote computer, everything works fine until I try to connect. On the local end I get a notification that I have been assigned a service case, but when I try to connect via a remote confirmation, this message pops up: followed by this message I am using the latest version of teamviewer (14.5.1691). If you know how to fix this problem, please let me know. Thanks This is a very informative blog for me. I am very much benefited after reading this blog. Keep sharing.
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