Hello guys, I'm running Windows 10 Pro on my desktop computer. I downloaded TeamView QuickSupport as shown in the following video: https://www.youtube.com/watch?v=xFN1rI70IWg In the video it is straightforward. Once you have access you can move around the phone. However, i an only view my phone. I can't do anything. Now my phone knows my mouse is there and the same BLUE HAND that shows up on my computer shows up on my phone. I can also transfer files to my phone. But again, i can do anything with the phone itself the way i normally would using my mouse. I can't open anything, i can't swipe or move an icon. Nothing. My phone is a Moto G4 Plus and I'm running Android 6.0.1 I would appreciate you help and suggestions. Thanks!
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