After 3 1/2 months of inaction on TV's part, I have decided to part ways. This is the second time I have had problems with TV "commercial use suspected". The first time it was resolved on the first try. This time NOTHING, no response YES or NO, just nothing after 3 1/2 months and attempting to resolve it 3 times over that period.
[removed per Community Guidelines]
Regardles, I am done with TV and their ludicrous "free for personal use" lies and deception and inaction. I have been a loyal user of the product for over 6 years, but no more. This kind of publicity will hurt their business bottom line in the end as more of us get tired and give up on them.
Sorry to have to go, but I can't do the 30 second timeout thing I have been experiencing. Just doesn't work.
I'll continue to monitor these boards to see what other solutions others come up with, but rest assured, even if TV comes through and fixes this problem they have lost my confidence in their product. One that I have NEVER EVER used for commercial use.
I wish you all the best.
Yep, been there, done that with the declaration, form messages, etc. I don't know what the issue is with their system that thinks a retired guy with a bunch of old boxes around the house is business related, but I burned out ans started looking around.
A free one that is super easy to use is ***Third Party Product*** . I have all my boxes on it and it's fast, works great, and is free for home use.
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I had the same thing happen to me. I submitted the form initially in early August, then a month later and then a month after that. Absolutely no response either YES or NO.
I use the product 100% for personal use for family use (grandparents primarily), and sometimes to access other computers within the house on the same LAN.
TV's lack of response and supposed "free personal use" has become a scam. If I don't hear back in a week or so, I'm moving to an alternative product.
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