When I was setting up my new PC I mistakenly selected the "both" option when prompted about commericial usage. I have requested my ID be reset to free twice and both times I have received an email confirming it has been set to free usage. The first time after it was reset, the trial was still showing as expired. After searching this community, some suggested submitting the form again and making sure the ID is correct. I did so and it is still showing as trial expired.
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