With all due respect, if you give generic responses like that you shouldn't be surprised about people complaining over and over. Well of course you like support tickets! Please open a support ticket so it's not public how many people are affected by this issue! Open a support ticket, because it's YOU who has a problem, not our software and probably entire business model! Do they prefer those support tickets so they can pretend those are individual problems and not inherent flaws with the software? 1.NO, I want the documentation to be on here, online for everybody. This isn't about security or anything that has to be discussed behind closed doors. I googled my problem and found dozens of other people with the same issue! I want everybody to see how long this has been going on, how little TV has done to help and how weak their replies are. 2.When a user logs in, the server will pull up his paid account and the software will obviously detect that he's a paid user. If from that point on it continues to display disruptive Pop-Ups and promo nonsense, there is something wrong and the software wasn't made right in the first place. 3. You don't need 37 identical support tickets. Poor TeamViewer corp! With this lack of support tickets how will they even be informed about problems? ....written in the huge TeamViewer forum with dozens of complaints that is a giant support ticket in itself. Pathetic. I mean no offense to any TV employee, I felt like i had to say this.
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