I am deployed again and use TV regularly to check on and update my media server back home in the US. Recently I was greeted with a message that either I (this computer), or my remote partner (home computer) is utilizing TV commercially. This is far from the truth. I opened a ticket earlier before this community stuff became forced and even received an email that my account was unlocked. However I am still receiving the same limitations that I can only access TV for 60 seconds every ten minutes. How do I get in contact with TV to alert someone that their software is wrong in it's belief that I am using the software commercially when it is just a connection between this computer and the one at home, and how do I get it unlocked? I am stuck in the water because I put my faith in TV to not let me down.
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