I have already supposedly had my account reset on November 14th. I tried to help my senior friend 2 days later and receivied the "Commercial usse detected" message and couldn't even connect with her to help. They do not offer phone support for "FREE" users, so we are flying on our own... I am BEYOND frustrated at this point and am ready to ditch this now useless piece of junk software for something that will truly work for free so I can continue to help my friends and family who just happen to live far away from me. I have been a major supporter of TeamViewer for years, and now it seems they do not want people using their software for free since a major update that was released juat over a month ago.
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