My mother is alone in in India.I have asked her to install team viewer, to teach her how to use pc and skype for chating with us. as she is not a pc literate, my firend install the team viewer in her laptop.during installation he installed it as commercial instead of personal.after the installation i just used my team viewer only once to control her pc only once to teach her how to use laptop.after that nearly after a month when she said skype is not opening i tried to log in team viewer it said the trial expired. My friend unsintalled and reinstalled but it is still the same.
what should i do , do i need to re install the windows 10 operating system.Please help me.if anyone from teamviewer support they can easily see i just used her pc only once.Your immediate response in this regard would be highly appreciated.
her team viewer id is [ID removed].its a lenovo second hand laptop.
Thanking you in advance.
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