Same here. My parents are in their 80s. they've been hacked, twice. I use it to help them and move to multiple machines I have a my home. I was shut down in July for suspected commercial use. After investigation I was told that if I access one of my PCs from starbuck you get flagged. I remembered helping my dad from starbucks while on the road just before the flagging and timeouts occurred. I went through the ticket process and was certified non-commercial and restored on August 11th. I got an email from teamviewer announcing the restoration. I was good for a couple months. Now i'm seeing the "commercial use suspected" screen pops again. I tried to proactively address this again but TV has shut down their support email address. The reply I got sent me to their website to open a ticket but you have to have a license before you can create one. They don't have a reasonable license for this type of use. Looks like they are squeezing us off of their product.
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