Thank you for your post.
Could it be, that your company had bought a license for TeamViewer version 10?
It sounds like your account is activated with this license. If you make an update to a higher version on your local TeamViewer you start a trial period.
If this trial is expired, it might be that you have interruptions during the connection.
For commercial use your company needs an update to version 12. Our salesteam will be pleased to provide you with a specially offer.
If required, please contact our salesteam here
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