Thanks for your link to the brute force protection page. But this is not what is happening. " It thus takes as many as 17 hours for 24 attempts. The latency is only reset after successfully entering the correct password." We, as support representatives are 100% using correct passwords (usually in my case by way of having a saved computers list for sites we look after, and passwords for sites set by group policy etc) this happens after multiple SUCCESSFUL attempts to connect off the back of flaky connections. This has been reported for over 2 years and there have been no improvements. Including no reply to the guy who was blocked from connecting to his own machine for 6 weeks as a result of this poorly thought out, poorly executed strategy. Also someone at TV needs to look up what brute force means, likewise DoS. Trying to support your customers is not that. Trying to reconnect over a flaky connection is not that. Trying to connect, for example 5000 times a second to multiple hosts with sequential password hashes is.
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Currently unable to connect to one of my client machines with this error, which means I have a retail terminal unable to trade, so this is actively costing my company money. Note I have had multiple SUCCESSFUL connections, just a **bleep** connection at the client end neccessitating re-establishing connections. Happily we're in the process of renewing - I feel I'll be making recommendations for other solutions.
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