This would seem to make the app fairly useless, but thanks for the information. It is isn't made clear anywhere. It's not even immediately obvious that the Microsoft Store app and the software on the website are different. I can't easily get the (not very computer literate) person I'm trying to help to take Windows out of S mode, even if I thought that would be a good idea. The description of the app on the Microsoft Store says: 'Provide spontaneous support for friends and family, or access application on your home computer while on the go'. It doesn't say that this is only possible with a further piece of software which cannot be installed on all versions of Windows 10.
... View more
I am trying to establish a remote connection to a computer which has the Teamviewer Remote Control app from the Microsoft Store installed. This is different to the software which is installed from the Teamviewer website. When I try to connect using the partner's ID I get a message saying 'This partner does not accept incoming connections!'. There does not seem to be a setting anywhere within the remote computer's app to change this. The remote computer is using Windows 10 in S mode, so only apps from Microsoft store can be installed. How do I establish remote access to the computer (which I assume is the point of the Remote Control app)?
... View more