Thanks for your kind reply, Yuri. Unfortunately I had very strange experience when I received the notification "commercial use suspected" back in October 2019 - and I was only helping just a few closest relatives and maybe 1-2 friends on very occasional basis. After I filled special form, I was asked to fill the affidavit - I did it, then no response, no action. I tried again in December, was asked to fill the form again, did it again, then no response, no actions. Tried again in February, including follow up emails, and all my emails were responded by robot only, asking me to fill the affidavit etc. It appears that restriction was lifted only recently (without any notification to me) and this is a reason I am so concerned - during these difficult times my remote help to my close relatives, especially elderly ones is very critical as we are trying to avoid/minimize personal visits. The last thing I want is to be restricted again, even by accident. I probably would feel more comfortable if I could submit some form / declaration, and received the confirmation that account may be used for some volunteer activities during the pandemic only.
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If I have free license but would like to help/support elderly neighbors / people in my small community stuck at home at no charge to them (we have small non-profit neighborhood association), will I be flagged for commercial usage? I can provide necessary info to teamviewer including our community website. Normally I only support my very close relatives so my usage is extremely low, but if I decide to help my neighbors I am afraid that it may trigger "commercial usage" warning. I am based in Canada.
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