Hi Having a nightmare with a bought single user licence I bought (bought a few and rest are fine works brilliantly) bought so members of staff could work from home. had some issues activating the licence due to a mistyped email but that seemed sorted. He has been using well but says Free Account - didn't worry as working. Today it says that trial period has expired. Can't move on from this - if I reclick the activation lick in original email it says it already assigned. If he logs in it says free and expired. Deleted free account but it just recreates. Tried a new email address with activation account and it says alloctaed to another email address. Login with his adress Token Invalid. Basically going in circles! How do either: I link what i have paid for with his free account. or Delete free bit so it doesn't reappaear or soemhow reset back to start and redo? Currently have a paid for account he can;t use and a free account that he can't use.
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