I am testing the Teamviewer software with a view to subscribing and have a few questions...
What is the best way to deploy Teamviewer in the following scenarios?
Deployment 1 - New Client, one-off technical support on demand Deployment 2 - New Client, ongoing irregular technical support on demand Deployment 3 - Existing customer, 24/7 technical support on demand
In regards to quick support. Do clients have to download the quick support file every time they need support or is this a one-off download which can be added to customer list and reused anytime?
In regards to Invite a partner from the connection menu, is this for clients using the Host module only, or is this for quick support too?
Does the client have to email the session code to me before support begins or this an automatic connection through the management console?
Thanks in advance for any advice given...
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