Hi @Qablooie ,
Thank you for sharing your situation. I have created a support ticket for you and arranged for someone to have a look at this issue. Please kindly reply to the ticket.
Would you be able to check if you have the latest version which is 15.7 before updating Windows? Also please read the note in this article about the Windows 10 version 2004.
I apologize for any inconvenience and thank you in advance for your understanding.
Kind regards, Yuri
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