This is a continuation. I'm still working on this.
I tried running QuickSupport instead of Host and it worked from the PC, IPAD and Android phone. I could see the screen and move between screens. But, I need to remotely control and tablets features and functions.
Once, the very first time I ran QuickSupport, I immediately ran Host afterwards. It worked, I had the screen display and could control everything remotely. It was a thing of beauty. But that only worked once. Everytime I have started Host since, I just get a black screen.
That first time I started QuickSupport, it asked me several questions about access on the tablet. I could kick myself that I didn't screenshot those questions. After that it only asks one question on the tablet, whether I want to allow the screen to be seen and/or recorded. It apparently changes some setting in the tablet when I agree to that. Host doesn't appear to have control of that setting?
Now I've gotten to do what I want once and can't repeat it and I couldn't have to start QuickSupport anyway because I will be controlling this remotely and the person who will have the tablet is not capable of operating it. I need to be able to complete control it remotely.
I'm doing this so I can start ***(removed as per community guidelines) conferences with my mom who is in a retirement home and can't come out. She can no longer even accept a ***(removed as per community guidelines) call. She is so lonely. If I can do this I can connect her by video to her children and grandchildren. I'd appreciate any ideas anyone has. Thank you!
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I am trying to remotely control a Samsung Galaxy Tab 6 running Android 10. I have the latest verstion of TeamViewer Host running on the tablet and I am able to connect to it from other devices. I am running the newest version of TeamViewer: Remote Control on all the devices that I'm trying to control it from. When I connect, I am able to move the other screen around with the mouse but all I see is a Black Screen. I looked up Black Screen and found this: "A black screen on the remote machine has several causes. Most of the cases, however, are due to the following: the TeamViewer service is not running correctly the connection is to a computer with no monitor the communication of TeamViewer has encountered an interference/block" I have restarted the Tablet that the Host is running on. I have also restarted all the devices that I've tried to connect with. I get a black screen on an IPAD, an Android phone and a Windows computer. What "interference/blocks" am I looking for? This seems like the issue is related to the Tablet running the Host software since the same thing happens when any device makes the connection. Help? Thank you!
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