I'm trying alternative ones now but I'm a bit puzzled. It's probably me being thick but does anyone know of others where you can set up unattended access on devices but that device can't see others on the account unless you log into the account on that device like TV?
I used one alternative where I installed it on a device but it could see others so I clicked on the 'log out' option but it warned I would be disabling unattended access.
In other words, when I set up unattended access on my brother's device, I don't want him able to log into any other device. Like I said, it's probably me being thick! I'm trying **Third Party Product**' and '**Third Party Product**' so far. Thanks.
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For me, the point is, regardless of their algorithms, they make it clear on their website that they don't want people to pay for personal use and market themselves with a charitable and generous attitude, and so I spent time and effort putting their product on my friends' and family's devices only to be denied access. When I ask them what's happening , they say they believe I'm using it for commercial use and I should pay for licence but to convince them otherwise I have to go through this lengthy process of trying to prove to them that I'm not using it for commercial use where they reply at their leisure. We are at a crossroads, either they call me a liar because of their blasted algorithms or lift the ban. There is no trust or goodwill with them, and I really don't like their attitude and feel they are deceivers. I feel conned out of my time and effort and would have much rather have paid a 'reasonable' price for a personal use licence either from them or someone else. I now have the hassle and inconvenience of some how installing alternative software on everyones' devices. Ironically I have a commercial licence for clients but don't see why I have put my personal ones on that account too because they are for PERSONAL USE!
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I'm trying out **Third Party Product**.com and it looks very promising! They even have an Android app which is working well too. In many ways, **Third Party Product** seems much simpler as well. I'm trying the free version at the moment but they have licences that start from $79 per year which seems reasonable. The 'only' advantage TV has as far as I can see at the moment is their Android app; they have one specifically for Samsung phones which allows me to actually take control of the phone instead of prompting (in my case) my mum with a hand icon to tap on the screen. Early days yet but so far so good!
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I'm getting a headache with this commercial licence warning as I'm using it only for personal use. It disconnects after just a couple of minutes. I have now got to the point where TeamViewer have emailed me a link to sign a declaration form which I am happy to do BUT it has got me thinking about a point and therefore would appreciate it if someone can give me some clarification because I believe TeamViewer's website does not make it clear: Can I use my PC at ‘work’ to access my PC at ‘home’ for 'personal' use? TeamViewer states that you can't use it in a commercial environment, but does that mean physically or simply for commercial use? If it means the latter, then I'm certainly 'not' using it in a commercial environment. If TeamViewer means physically, then I believe they should make it clearer, so they don't waste a user's time e.g. "You may 'not' use your PC at work to connect to your mother's PC or your own home PC for personal use”. That example would be clear 'if' that is the case. It clearly states it the other way around; connecting to your PC at work from your home PC. I myself would class that as commercial use. Again, if you are not allowed to access non-commercial environments from your work PC then TeamViewer need to revise their statement for 'personal use'. I am using it for personal use but if the rule is only from a PC that is not 'physically' in a commercial environment then I won't sign the form, just be extremely annoyed with all the time I have invested in setting up my family’s' and friends' PCs. I have already told TeamViewer that I have a ‘commercial’ licence on another account but I am not going to add the aforementioned PCs to it because they are ‘personal’ so why should I include them in my ‘commercial’ account? I gave them the details of my commercial account thinking that would make them realise that I’m not trying to avoid paying them, but incredibly they have replied to state they won’t unblock my free account! Bizarrely too, using the free account, I don’t actually get any warning message accessing my home PC from my work PC, but I do if I access my PC upstairs or my mother’s laptop from my home PC! Anyway, apologies for the rant, but a little bit of understanding from TeamViewer would be nice especially as I am a paying customer!
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