Thanks .... the recommendation to " kill TeamViewer_Service.exe AND tv_w32.exe and tv_x64.exe" is helpful information. The following is just additional information on my experience and does not contain a remedy or fix: I use TV to connect to many of my customers that are running separate and distinct computers .... TV has been perfect except for one of my customers. For that customer I experience the "Initializing display parameters" issue every time I try to connect. I know I have a solid connection because I can open the File Transfer tool and I can see the remote drives and files perfectly. I can transfer files as well. As a test, I wanted to eliminate any installation issues that might be at my customer end. I also wanted to insure that both ends of the TV software were up to date. As such, I had my customer download and use the TeamViewer "Quick Support" tool ( The download link is: https://download.teamviewer.com/download/TeamViewerQS_en.exe ) When I tried to make the "Quick Support" connection, it produced the same hang and message " Initializing display parameters" ... TeamViewer File Transfer was fully functional. I run multiple monitors on my local system and my customer has single monitor. While not a likely problem, I wanted to eliminate this as a potential conflict so I tried connecting from one of my computers that has single monitor . Same hang and message were received.
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