I have Gmail and have checked out the spam filters and attempted this reset multiple times today with no email from TV. This email I used to create this message is a 2nd one because I cant login with my original one. I tried calling the support number but because im free it directs me back here. Any chance somebody from TV support can help me out. I see this issue is widespread for many people something about whitelist. Im just trying to assist my elderly dad whos not computer saavy at times.
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