We just got caught out by this too. No renewal notice received. We cancelled on day 27 - again because of how Covid has affected our business and I'm told there is no flexibity - PAY UP. This is how underhand photocopier businesses worked in the 80's, hide the renewal in the small print and be completly inflexible. Every other SaaS business we've dealt with during the pandemic has bent over backwards to be helpful - some cancelling contracts early, other giving long periods where they invoiced at zero per month. Team viewer, it seems just want to screw their customers for whatever they can. Will NEVER do business with this company again and I will make sure that everyone I know finds out how they treat their customers.
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