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artur_shellunts · ‎13 Apr 2018,

Right, AVI container is used. Regarding video codecs, session converter uses video codecs installed in a system (for Windows). So you can install additional video codecs and use them.

artur_shellunts · ‎13 Apr 2018,

Hi @muntz, it is possible to convert a recorded session to a video format. Please see this topic with the same question.

artur_shellunts · ‎22 Mar 2018,

@jontay, thank you for your message. Performance and quality of screen sharing depend on network bandwidth of a participant. Is it possible that second time your participants have joined from a place with less bandwidth? Or maybe your network conditions were different? When you say "video", do you mean sharing webcam video?

artur_shellunts · ‎22 Mar 2018,

If you disable the option "Participants can see each other", then a message from a participant will be sent only to an organizer. Be cautious, if you give a participant presenter role, then all participants will be able to see each other.

artur_shellunts · ‎22 Mar 2018,

In chat widget, a participant is able to choose to whom he wants to send a message. He can send a message only to a specific person, e.g. to presenter/organiser. See attached screenshot.

artur_shellunts · ‎13 Mar 2018,

Hello eherstad, Thank you for your message. Regarding the license problem, can you please contact our support and ask to upgrade one of your licenses so that it holds 2 Core users. Only 1 Blizz license can be activated on a company at the same time. So when you activate the second license, first one is removed from a company. Generally, a license contains several seats, that can be assigned to the company members. A "company administrator" (in Blizz) can manage license topics for all users. To do that he or she can log-in to Blizz web portal (https://go.blizz.com/logon), click on "User management", edit a user and change license there. Also, note that on "User management" page you can see a count of all license seats and a count of already assigned ones. Thanks, Artur

artur_shellunts · ‎20 Feb 2018,

As a workaround, you can use chats in Blizz for coordination. For example, you can create a group chat for a meeting and communicate there. If you and meeting participants are using Outlook for email, you can also use Blizz add-in for Outlook. It is possible to create Outlook meeting from Blizz one. And you can track participants In Outlook.

artur_shellunts · ‎20 Feb 2018,

Hello, MysteryJock Thank you for your question. But there is no such feature in Blizz. -- Artur

artur_shellunts · ‎14 Feb 2018,

Dear @jmenge, If you have not done this already, could you please go here: https://blizz.com/en/submit-a-ticket/ and submit a ticket selecting as "Reason"-> "I have a Support question". Or you can send me a private message here in the community with details of the problem. Thank you, Artur.

artur_shellunts · ‎14 Feb 2018,

Can you please share the exact version of your OS? Is it 32-bit or 64-bit version? Thank you.

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