I have just upgraded my laptop to teamviewer13, and thought it would be really great to create my own quick support module - which was easy. Except when I run it I can cannot connect to it, the session code is in a different format to that I have seen previously - it is prefixed s and then a series of 2 numbers, 3 numbers and 3 numbers (e.g. s11-111-111). When I try to connect it gives me the message: Unable to connect. A connection could ne be established.Partner could not be contacted at the given network address. Please advise me how to resolve.
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