I agree that you need security but I now sit waiting for "some time" which may be 15 min just because my connection dropped and I pressed retry too often. SO.. I fully agree with implementing security, BUT let me access the management console and remove the lock in 1-2 min rather than wasting 15 min of my time and more importantly wasting 15 min of my customers time - I'm just losing money/time/patience, my customers are losing faith in me fixing the issues they have and thats far far worse. I also note that any progreammer with a small brain could implement a try 4 times then sleep 15 min then try again process - this is not the right fix but thats another thing... so in summary yes please do keep me and you secure but let me have some control rather than using the brute force method of a timeout.
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