Is there nobody from TV monitoring this forum. I can't believe the lack of a sensible response on this thread after over 2 years. I guess I'm only a small customer spending $1,000 per year but if I don't see some sort of response shortly I will join others from this thread on their way out to another supplier. I can't afford to be using such a critical product from a supplier who shows such total disregard and disrespect for their customers.
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