I feel similarly to the original poster. We purchased several TeamViewer licenses for my company and at no point was it explained that such a 3-install limit would exist. You clearly advertise that 1 session at a time is possible with the business license (which was ok for us) but it's a bit ridiculous to, on top of that, limit the number of installs! I mean, you already ensured that only 1 computer can access your software at a time so why inconvenience the user - other than to get more money, that is? And on top of that ridiculous limitaiton you also limit the "moves" to 9! Are you not realizing that a Windows Update can (and has done so) make the machine no longer recognizable by TeamViewer? This happened to me yesterday - several times in a row. So I had to "lose" 3 out of the 9 possible "moves" (and I had already used 2-3 in the past for similar reasons). What happens when all 9 moves are exhausted? Do we have to wait for hours for someone to reset this counter? Or do we lose the license forever? I urge you to rehink your strategy. Your software is expensive as it is. Once upon a time I used the free tier to be able to help my parents and brother remotely. And I decided to support your company and suggested we use it in my company's work environment. But if this type of upselling continues, you will lose us. There's no way we'll pay more than $50 per month - like you ask each time we hit the install limit. Instead, we'll look at one of your many competitors.
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