teamviewer 安装后 连不上网络
您好, 我的电脑 在安装了teamviewer 后一直显示未就绪状态,并且 查看 "关于TeamViewer "中显示TeamViewerID为0; 我怀疑是安装有问题,但是我重新安装了之后还是这样;您能否从这些信息中判断是出了什么问题,帮我解决一下
2018/11/09 10:33:00.326 3996 2508 I1 Logger started. 2018/11/09 10:33:00.440 3996 2508 I1 Service install: Param:'-uninstall' 2018/11/09 10:33:00.443 3996 2508 I1!! CService::Stop(): ControlService() failed 1062, Errorcode=1062 2018/11/09 10:33:00.451 3996 2508 I1 Service TeamViewer uninstalled 2018/11/09 10:38:57.363 10264 11604 I1 Logger started. 2018/11/09 10:38:57.475 10264 11604 I1 Service install: Param:'-install' 2018/11/09 10:38:57.581 10264 11604 I1+ GetSimpleDisplayCertNameFromFile: Found cert name: 'TeamViewer GmbH'. 2018/11/09 10:38:57.584 10264 11604 I1+ ServiceConfiguration: Creating service 2018/11/09 10:38:57.629 10264 11604 I1 Service TeamViewer at "C:\Program Files (x86)\TeamViewer\TeamViewer_Service.exe" installed 2018/11/09 14:17:42.006 6156 10796 I1 Logger started. 2018/11/09 14:17:42.115 6156 10796 I1 Service install: Param:'-uninstall' 2018/11/09 14:17:42.116 6156 10796 I1!! CService::Stop(): ControlService() failed 1062, Errorcode=1062 2018/11/09 14:17:42.124 6156 10796 I1 Service TeamViewer uninstalled 2018/11/10 14:45:47.764 17796 3044 G1 Logger started. 2018/11/10 14:45:47.773 17796 3044 G1 StringCompare locale: 2018/11/10 14:45:47.778 17796 3044 G1+ Thread: Main 2018/11/10 14:45:48.143 17796 3044 G1+ GetSimpleDisplayCertNameFromFile: Found cert name: 'TeamViewer GmbH'. 2018/11/10 14:45:48.143 17796 3044 G1+ VerifyTeamViewerCertificate: File for loading certificate is C:\Users\ADMINI~1\AppData\Local\Temp\TeamViewer\TeamViewer.exe 2018/11/10 14:45:48.145 17796 3044 G1+ VerifyTeamViewerCertificate: SHA256 code path. 2018/11/10 14:45:48.145 17796 3044 G1+ SHA256 certificate check. 2018/11/10 14:45:48.258 17796 3044 G1+ GetSimpleDisplayCertNameFromFile: Found cert name: 'TeamViewer GmbH'. 2018/11/10 14:45:48.258 17796 3044 G1+ VerifyTeamViewerCertificate: File for loading certificate is C:\Users\ADMINI~1\AppData\Local\Temp\TeamViewer\TeamViewer_StaticRes.dll 2018/11/10 14:45:48.260 17796 3044 G1+ VerifyTeamViewerCertificate: SHA256 code path. 2018/11/10 14:45:48.260 17796 3044 G1+ SHA256 certificate check. 2018/11/10 14:45:48.291 17796 3044 G1+ GetSimpleDisplayCertNameFromFile: Found cert name: 'TeamViewer GmbH'. 2018/11/10 14:45:48.291 17796 3044 G1+ VerifyTeamViewerCertificate: File for loading certificate is C:\Users\ADMINI~1\AppData\Local\Temp\TeamViewer\TV_w32.dll 2018/11/10 14:45:48.292 17796 3044 G1+ VerifyTeamViewerCertificate: SHA256 code path. 2018/11/10 14:45:48.292 17796 3044 G1+ SHA256 certificate check. 2018/11/10 14:45:48.327 17796 3044 G1+ GetSimpleDisplayCertNameFromFile: Found cert name: 'TeamViewer GmbH'. 2018/11/10 14:45:48.327 17796 3044 G1+ VerifyTeamViewerCertificate: File for loading certificate is C:\Users\ADMINI~1\AppData\Local\Temp\TeamViewer\TV_w32.exe 2018/11/10 14:45:48.329 17796 3044 G1+ VerifyTeamViewerCertificate: SHA256 code path. 2018/11/10 14:45:48.329 17796 3044 G1+ SHA256 certificate check. 2018/11/10 14:45:48.346 17796 3044 G1+ GetSimpleDisplayCertNameFromFile: Found cert name: 'TeamViewer GmbH'. 2018/11/10 14:45:48.347 17796 3044 G1+ VerifyTeamViewerCertificate: File for loading certificate is C:\Users\ADMINI~1\AppData\Local\Temp\TeamViewer\TV_x64.dll 2018/11/10 14:45:48.348 17796 3044 G1+ VerifyTeamViewerCertificate: SHA256 code path. 2018/11/10 14:45:48.348 17796 3044 G1+ SHA256 certificate check. 2018/11/10 14:45:48.363 17796 3044 G1+ GetSimpleDisplayCertNameFromFile: Found cert name: 'TeamViewer GmbH'. 2018/11/10 14:45:48.363 17796 3044 G1+ VerifyTeamViewerCertificate: File for loading certificate is C:\Users\ADMINI~1\AppData\Local\Temp\TeamViewer\TV_x64.exe 2018/11/10 14:45:48.365 17796 3044 G1+ VerifyTeamViewerCertificate: SHA256 code path. 2018/11/10 14:45:48.365 17796 3044 G1+ SHA256 certificate check. 2018/11/10 14:45:48.365 17796 22508 G1+ Thread: IOServiceWorker_0 2018/11/10 14:45:48.365 17796 9584 G1+ Thread: IOServiceWorker_1 2018/11/10 14:45:48.365 17796 17644 G1+ Thread: IOServiceWorker_2 2018/11/10 14:45:48.365 17796 21064 G1+ Thread: IOServiceWorker_3 2018/11/10 14:45:48.377 17796 3044 G1 Monitors: LCD 1366x768, \\.\DISPLAY1, 1366x768 (0,0), flags=3, dpi=96 2018/11/10 14:45:48.410 17796 3044 G1+ GetSimpleDisplayCertNameFromFile: Found cert name: 'TeamViewer GmbH'. 2018/11/10 14:45:48.411 17796 3044 G1+ VerifyTeamViewerCertificate: File for loading certificate is C:\Users\ADMINI~1\AppData\Local\Temp\TeamViewer\TeamViewer_Resource_en.dll 2018/11/10 14:45:48.412 17796 3044 G1+ VerifyTeamViewerCertificate: SHA256 code path. 2018/11/10 14:45:48.412 17796 3044 G1+ SHA256 certificate check. 2018/11/10 14:45:48.447 17796 3044 G1+ GetSimpleDisplayCertNameFromFile: Found cert name: 'TeamViewer GmbH'. 2018/11/10 14:45:48.447 17796 3044 G1+ VerifyTeamViewerCertificate: File for loading certificate is C:\Users\ADMINI~1\AppData\Local\Temp\TeamViewer\TeamViewer_Resource_de.dll 2018/11/10 14:45:48.449 17796 3044 G1+ VerifyTeamViewerCertificate: SHA256 code path. 2018/11/10 14:45:48.449 17796 3044 G1+ SHA256 certificate check. 2018/11/10 14:45:48.476 17796 3044 G1+ GetSimpleDisplayCertNameFromFile: Found cert name: 'TeamViewer GmbH'. 2018/11/10 14:45:48.476 17796 3044 G1+ VerifyTeamViewerCertificate: File for loading certificate is C:\Users\ADMINI~1\AppData\Local\Temp\TeamViewer\TeamViewer_Resource_zhCN.dll 2018/11/10 14:45:48.478 17796 3044 G1+ VerifyTeamViewerCertificate: SHA256 code path. 2018/11/10 14:45:48.478 17796 3044 G1+ SHA256 certificate check. 2018/11/10 14:45:48.479 17796 3044 G1+ TVDesktopApplicationWin::LoadResourceDLLs: Current used TV language set to: zhCN 2018/11/10 14:45:48.514 17796 3044 G1+ GetSimpleDisplayCertNameFromFile: Found cert name: 'TeamViewer GmbH'. 2018/11/10 14:45:48.515 17796 3044 G1+ VerifyTeamViewerCertificate: File for loading certificate is C:\Users\ADMINI~1\AppData\Local\Temp\TeamViewer\TeamViewer_StaticRes.dll 2018/11/10 14:45:48.516 17796 3044 G1+ VerifyTeamViewerCertificate: SHA256 code path. 2018/11/10 14:45:48.516 17796 3044 G1+ SHA256 certificate check. 2018/11/10 14:45:48.517 17796 3044 G1 CMain::LoadResourceDLLs(): No custom resource dll found 2018/11/10 14:45:48.517 17796 3044 G1 InterProcessBase::SecureNetwork created 2018/11/10 14:45:48.517 17796 3044 G1+ ConfigurationHub::SetDecisionDataValueInternal(1): Setting ClientLanguage to "zhCN" 2018/11/10 14:45:48.517 17796 3044 G1+ ConfigurationHub::SetDecisionDataValueInternal(1): Setting UserLanguage to "zhCN" 2018/11/10 14:45:48.521 17796 18960 G1+ Thread: TimedCallback 2018/11/10 14:45:48.523 17796 3044 G1 AutoLogin::Login: enabled: 0 2018/11/10 14:45:48.524 17796 3044 G1 tvshared::WindowsSessionStateManager::SetUserLoggedIn(081118D8): changed to: 1 2018/11/10 14:45:48.525 17796 3044 G1 VoIP: VoIPCentral: Constructor 2018/11/10 14:45:48.525 17796 3044 G1!! ApplicationLookOfflineState::ApplicationAppearanceOfflineState: state not loaded, Errorcode=183 2018/11/10 14:45:48.529 17796 3044 G1+ HttpRedirectionProtocol: Successfully registered 2018/11/10 14:45:53.891 17796 3044 G1 Chat::Stop: Stopping chat 2018/11/10 14:45:53.891 17796 3044 G1 TAF::Handler::ctor: TAF initialized. MM=40 2018/11/10 14:45:53.891 17796 3044 G1 VoIP: VoIPCentral: Destructor 2018/11/10 14:45:53.892 17796 3044 G1!! ConfigurationHub::HandleRegistrationResponse(): registering for feature 9 failed with error 2 2018/11/10 14:45:53.892 17796 3044 G1!! ConfigurationHub::HandleRegistrationResponse(): registering for feature 5 failed with error 2 2018/11/10 14:45:53.892 17796 3044 G1!! ConfigurationHub::HandleRegistrationResponse(): registering for feature 6 failed with error 2 2018/11/10 14:45:53.892 17796 3044 G1!! ConfigurationHub::HandleRegistrationResponse(): registering for feature 10 failed with error 2 2018/11/10 14:45:53.892 17796 3044 G1 interprocessbase::SecureNetwork destroyed 2018/11/10 14:45:53.892 17796 3044 G1+ HttpRedirectionProtocol: http successfully unregistered 2018/11/10 14:45:53.892 17796 3044 G1+ HttpRedirectionProtocol: https successfully unregistered 2018/11/10 14:45:53.894 17796 3044 G1!! SpecificThreadCallWin::~SpecificThreadCallWin(): m_PostCallbacks not empty 2018/11/10 14:45:53.941 18112 20696 G1 Logger started. 2018/11/10 14:45:53.948 18112 20696 G1 StringCompare locale: 2018/11/10 14:45:54.341 18112 20696 G1 Monitors: LCD 1366x768, \\.\DISPLAY1, 1366x768 (0,0), flags=3, dpi=96 2018/11/10 14:45:54.421 18112 20696 G1 CMain::LoadResourceDLLs(): No custom resource dll found 2018/11/10 14:45:54.421 18112 20696 G1 InterProcessBase::SecureNetwork created 2018/11/10 14:45:54.425 18112 20696 G1 AutoLogin::Login: enabled: 0 2018/11/10 14:45:54.426 18112 20696 G1 tvshared::WindowsSessionStateManager::SetUserLoggedIn(07BF1480): changed to: 1 2018/11/10 14:45:54.426 18112 20696 G1 VoIP: VoIPCentral: Constructor 2018/11/10 14:45:54.427 18112 20696 G1!! ApplicationLookOfflineState::ApplicationAppearanceOfflineState: state not loaded, Errorcode=183 2018/11/10 14:45:54.434 18112 20696 G1 TAF::Handler::ctor: TAF initialized. MM=40 2018/11/10 14:45:54.454 18112 20696 G1 MsHtmlVersionInfo: 11.0.17134.345 2018/11/10 14:45:54.454 18112 20696 G1 ManagerHolderStateMachine: Switching from None to NotReady 2018/11/10 14:45:54.454 18112 17792 G1 ChatManager::ChatManager: created 2018/11/10 14:45:54.454 18112 17792 G1 ChatManager::Factory: ChatManager created 2018/11/10 14:45:54.455 18112 17792 G1 IncomingBetterChatCommandHandler::IncomingBetterChatCommandHandler: created 2018/11/10 14:45:54.455 18112 17792 G1 IncomingChatCommandRegistration::Start: registering for ready state properties 2018/11/10 14:45:54.455 18112 20696 G1!! LocalIPAddresses: getaddrinfo failed with socket error 11001, Errorcode=183 2018/11/10 14:45:54.455 18112 20696 G1! AsioSettings::FindExternalIP: found 0 external IPs instead of 1! 2018/11/10 14:45:54.461 18112 20696 G1 UpdateOnlineState alwaysOnline=0 modifiedOnline=0 otherProcess=0 restart=0 2018/11/10 14:45:54.462 18112 20696 G1!! LocalIPAddresses: getaddrinfo failed with socket error 11001, Errorcode=183 2018/11/10 14:45:54.462 18112 20696 G1! AsioSettings::FindExternalIP: found 0 external IPs instead of 1! 2018/11/10 14:45:54.465 18112 20696 G1 Generating new RSA private/public key pair 2018/11/10 14:45:54.516 18112 20696 G1 QueryVPNRegKey: Subkey 'SYSTEM\CurrentControlSet\Control\Class\{4D36E972-E325-11CE-BFC1-08002BE10318}\Configuration' (23) has no 'MatchingDeviceID' entry. Continuing... 2018/11/10 14:45:54.516 18112 20696 G1!! QueryVPNRegKey: RegOpenKeyEx: SYSTEM\CurrentControlSet\Control\Class\{4D36E972-E325-11CE-BFC1-08002BE10318}\Properties 2018/11/10 14:45:54.517 18112 20696 G1 InitializeRemoteAccessAPI 2018/11/10 14:45:54.688 18112 20696 G1!! GetNICInfosExtended: error 111 occurred, buffer needed 50096 2018/11/10 14:45:54.866 18112 20696 G1 Resource-Language: zhCN 2018/11/10 14:45:54.869 18112 20696 G1!! LocalIPVector: getaddrinfo failed with socket error 11001, Errorcode=11001 Start: 2018/11/10 14:45:54.868 (UTC+8:00) Version: 13.2.26558 NI ID: 0 Loglevel: Info (100) License: 0 Server: master2.teamviewer.com IC: -**Please do not post TeamViewer IDs** CPU: Intel64 Family 6 Model 78 Stepping 3, GenuineIntel CPU extensions: h9 OS: Win_10.0.17134_W (64-bit) IP: MID: 0x00ff9a3c82cd_1d3d1ee2cdc07fa_**Please do not post TeamViewer IDs** MIDv: 0 Proxy-Settings: Type=1 IP= User= IE: 11.345.17134.0 AppPath: C:\Users\ADMINI~1\AppData\Local\Temp\TeamViewer\TeamViewer.exe UserAccount: Administrator 2018/11/10 14:45:54.919 18112 17168 G1 NetWatchdog: Internet is now connected 2018/11/10 14:45:54.920 18112 17792 G1 CKeepAliveClientClient::HandleStartKeepAlive: doing nothing, online state = 0 2018/11/10 14:45:54.920 18112 20696 G1 RemoteSettingsMDRelationshipWatchDog: DEVICE ISN'T A MANAGED DEVICE 2018/11/10 14:45:54.920 18112 16156 G1 RemoteSettingsStore: Cleanup all policies. 2018/11/10 14:45:54.920 18112 20696 G1 RemoteSettingsStoreListener: Establish connection. 2018/11/10 14:45:54.921 18112 16156 G1 RemoteSettingsStore::LoadLastReceivedPolicies : Storage Entry Remote_Settings_TVClientSetting_Policy empty 2018/11/10 14:45:54.921 18112 16156 G1 RemoteSettingsStore::LoadLastReceivedPolicies : Storage Entry Remote_Settings_Antivirus_Policy empty 2018/11/10 14:45:54.921 18112 16156 G1 RemoteSettingsStore::LoadLastReceivedPolicies : Storage Entry Remote_Settings_Backup_Policy empty 2018/11/10 14:45:54.921 18112 16156 G1 RemoteSettingsStore::LoadLastReceivedPolicies : Storage Entry Remote_Settings_RemoteManagement_Policy empty 2018/11/10 14:45:54.921 18112 16156 G1 RemoteSettingsStore::LoadLastReceivedPolicies : Storage Entry Remote_Settings_ActiveDirectory_Policy empty 2018/11/10 14:45:54.921 18112 16156 G1 RemoteSettingsMDRelationshipWatchDog: DEVICE ISN'T A MANAGED DEVICE 2018/11/10 14:45:54.921 18112 20696 G1 Using IPC-Port 6039 2018/11/10 14:45:54.922 18112 20696 G1 SHMR: Initializing shared memory. 2018/11/10 14:45:54.926 18112 20696 G1 Starting intra process connection 2018/11/10 14:45:54.926 18112 17792 G1 UpdateOnlineState alwaysOnline=0 modifiedOnline=0 otherProcess=0 restart=0 2018/11/10 14:45:54.930 18112 17792 G1 SettingsIPCReception receive a SYNCHRONISE Settings command : UserSettings 2018/11/10 14:45:54.930 18112 15572 G1 Received Control_InitIPC_Response processtype=1 2018/11/10 14:45:54.930 18112 15572 G1 Received Control_InitIPC_Response runningProcesses=3 2018/11/10 14:45:54.930 18112 15572 G1 Control_InitIPC_Response: all processes 3 completely initialized 2018/11/10 14:45:54.931 18112 17792 G1 UpdateOnlineState alwaysOnline=0 modifiedOnline=0 otherProcess=1 restart=0 2018/11/10 14:45:54.934 18112 17636 G1 TeamViewer is going online! 2018/11/10 14:45:54.935 18112 18100 G1 CKeepAliveClientClient::DoReconnectInternal: doing nothing, state = 0 2018/11/10 14:45:54.935 18112 17636 G1 CAntiMalwareController::IsManagedDeviceChanged(): Machine is not a managed device anymore 2018/11/10 14:45:54.936 18112 17636 G1 CBackupController::IsManagedDeviceChanged(): Machine is not a managed device anymore 2018/11/10 14:45:54.937 18112 18100 G1 Activating Router carrier 2018/11/10 14:45:54.960 18112 20696 G1 DynamicPasswordUIModel::ShouldShowDynamicPassword(): dynPw=1 allowIncoming=1 id=0 ka=0 lanAllowed=0 lanOnly=0 networkState=1 showDynPwd=0 2018/11/10 14:45:54.961 18112 20696 G1 DynamicPasswordUIModel::ShouldShowDynamicPassword(): dynPw=1 allowIncoming=1 id=0 ka=0 lanAllowed=0 lanOnly=0 networkState=1 showDynPwd=0 2018/11/10 14:45:54.962 18112 20696 G1 IncomingChatCommandRegistration::IsTeamViewerOnlineObserver: TeamViewer-Onlinestate changed to offline 2018/11/10 14:45:54.963 18112 20696 G1 IncomingChatCommandRegistration::IsTeamViewerOnlineObserver: TeamViewer-Onlinestate changed to offline 2018/11/10 14:45:54.963 18112 20696 G1 IncomingChatCommandRegistration::IsTeamViewerOnlineObserver: TeamViewer-Onlinestate changed to offline 2018/11/10 14:45:54.966 18112 18100 G1!!!CTcpConnectionBase[1]::HandleResolve(): Resolve failed, ping3.teamviewer.com, Error: system:11001 2018/11/10 14:45:54.970 18112 17792 G1 Activating Router carrier 2018/11/10 14:45:54.971 18112 20696 G1 DynamicPasswordUIModel::ShouldShowDynamicPassword(): dynPw=1 allowIncoming=1 id=0 ka=0 lanAllowed=0 lanOnly=0 networkState=1 showDynPwd=0 2018/11/10 14:45:54.977 18112 20696 G1 DynamicPasswordUIModel::ShouldShowDynamicPassword(): dynPw=1 allowIncoming=1 id=0 ka=0 lanAllowed=0 lanOnly=0 networkState=1 showDynPwd=0 2018/11/10 14:45:54.977 18112 20696 G1 DynamicPasswordUIModel::ShouldShowDynamicPassword(): dynPw=1 allowIncoming=1 id=0 ka=0 lanAllowed=0 lanOnly=0 networkState=1 showDynPwd=0 2018/11/10 14:45:54.982 18112 20696 G1 AccountLoginStateMachine::Reset 2018/11/10 14:45:54.989 18112 20696 G1 DynamicPasswordUIModel::ShouldShowDynamicPassword(): dynPw=1 allowIncoming=1 id=0 ka=0 lanAllowed=0 lanOnly=0 networkState=1 showDynPwd=0 2018/11/10 14:45:54.992 18112 20696 G1 DynamicPasswordUIModel::ShouldShowDynamicPassword(): dynPw=1 allowIncoming=1 id=0 ka=0 lanAllowed=0 lanOnly=0 networkState=1 showDynPwd=0 2018/11/10 14:45:54.992 18112 7648 G1 ProxySearch: found Mozilla HTTP setting: proxy.xa.petrochina:8080 2018/11/10 14:45:54.993 18112 7648 G1 ProxySearch: found Mozilla HTTPS setting: proxy.xa.petrochina:8080 2018/11/10 14:45:54.993 18112 18100 G1!! HttpRequestImpl::CurlFinished(): curl request failed: Couldn't resolve host name (6), Could not resolve host: ping3.teamviewer.com 2018/11/10 14:45:54.993 18112 18100 G1!! Port443Connection::ConnectInternal: failed with HTTP status code = 0 2018/11/10 14:45:54.995 18112 18100 G1!! NetWatchdog: Port 443 proxy search failed! No working setting found. 2018/11/10 14:45:54.995 18112 18100 G1 Activating Router carrier 2018/11/10 14:45:55.004 18112 7648 G1 ProxySearch: no PAC script detected via WPAD 2018/11/10 14:45:55.005 18112 7648 G1 ProxySearch: no PAC script detected via WPAD 2018/11/10 14:45:55.005 18112 18100 G1!! HttpRequestImpl::CurlFinished(): curl request failed: Couldn't resolve host name (6), Could not resolve host: ping3.teamviewer.com 2018/11/10 14:45:55.006 18112 15572 G1!! NetWatchdog: Port 80 proxy search failed! No working setting found. 2018/11/10 14:45:55.023 18112 15572 G1! CKeepAliveClientClient::HandlePing(): ping failed 2018/11/10 14:45:55.029 18112 15572 G1 Activating Router carrier2018/11/10 14:50:05.675 18112 13212 G1!! CMasterConnectorAsio::HandleMasterResponseRegister(): MasterConnect failed. ErrorCode=10, Errorcode=11001
