-
End of support for TeamViewer versions 11 and 12
Hi all, We would like to inform you of an important upcoming update regarding TeamViewer 11 and 12 license holders. As part of our ongoing commitment to delivering secure and high-performance remote connectivity, TeamViewer will officially end support for Versions 11 and 12 on 31 December 2025. What this means for you…
-
TeamViewer Intelligence - AI Features that supercharge your IT support
Remote support just got smarter. With TeamViewer Intelligence, you can now harness the power of AI to work faster, document better, and troubleshoot like a pro. Meet your new AI assistants: Session Insights and TeamViewer CoPilot. Session Insights: Let AI handle the documentation Tired of writing session notes? Session…
-
Easy connections with Device Dock and global search in TeamViewer
TeamViewer Remote just made connecting to your devices faster and more intuitive, whether you're juggling multiple tasks or managing a large fleet of endpoints. With the Device Dock and global search, you can now navigate and connect like a pro. Stay in the flow with Device Dock The Device Dock is your always-on,…
-
Improved user management in the new TeamViewer
Managing users in TeamViewer just became a whole lot simpler. With the redesigned TeamViewer experience, admins now have smarter tools to organize users, assign permissions, and keep everything under control, even as teams grow or change. Whether you’re onboarding new employees or re-structuring your IT setup, user…
-
Better device management and ownership in the new TeamViewer
In TeamViewer Remote, we’ve made it easier to assign, organize, and manage devices across your organization. Whether you're supporting five or 5000 devices, the latest improvements give you more control and a clearer overview, all in one place. Let’s walk through what’s new. Assign devices to the company, not just…
-
The easiest way to assign devices in TeamViewer — Meet the new custom Host link
Managing remote devices just got a whole lot simpler. If you regularly provide unattended remote support, you know how important it is to ensure all devices are properly assigned to your company in TeamViewer. We’re excited to introduce a new and super simple way to do just that: the custom Host assignment link. No more…
-
Welcome to the new TeamViewer: A fresh look and a simpler experience
TeamViewer has a brand-new look—and it’s now easier than ever to support your customers, colleagues, and devices from one single platform. We’ve redesigned the TeamViewer experience to bring everything you need into one place, giving you a smoother, more modern, and more powerful interface. Whether you’re a long-time user…
-
Important reminder for TeamViewer 10 license holders
Hi all, We’d like to remind all TeamViewer 10 license holders that complimentary access to TeamViewer 15, granted as a courtesy following the end-of-life of TeamViewer 10, will end on December 31, 2025. What this means for you After December 31, 2025, access to TeamViewer 15 under this transitional arrangement will no…
-
Password for Allow Remote Control
How can I get the password? it's not showed up. Thank you.
-
Remote Control - Remove confirmation of access from remote device
Hi i'm trying to figure out if it's possible to remove the request of confirmation when i start a new remote control session from my mobile device to my pc. I've followed all the instruction to set up the unattended access, and it works, but it always ask me this confirmation when i start a session: i need to remote access…
-
Where can i find in my IPad files the transferred photos from my Mac?
I transferred Photos from my Mac to my iPad, I seed the copied files on Teamviewer window "my files" but three problems in it: 1) I can't I download jpg files in photo folders of my IPad, I can just download them in a general misterious directory that, after, I can't open and manage on my IPad, nor by "Files" application…
-
Prevent ""No connection to TeamViewer server" pop-up.
I am trying to prevent the following popup window from appearing when there is no internet connection: "No connection to TeamViewer server. Please check your internet connection. Most likely you use a proxy server and you have to enter the proper information in the options dialog" Does anyone know how to permanently…
-
Unattended access and Easy Access
How does just deleting and adding a device set up unattended access? How is unattended access different from easy access?
-
Could someone fix the problem of China verification code SMS cannot be received
Hello to all Teamviewer engineers, I'm looking forward to be a user in China, but after I signed up for the account, it asked me to verify my identity through SMS code the first time I try to connect, but I could never receive that, it's been for months, could any one fix this problem? I'd really appreciate.
-
create a new email access one of my remote access license.
Hello create another access email account under this sales order # 006543657 use subatech7@gmail.com
-
Merged: Has Teamviewer now stopped all personal free use despite its advertising?
This discussion has been merged.
-
Connection Issues When Transferring Large Files via TeamViewer
Hey everyone, I’ve been using TeamViewer for remote access and file sharing, but recently I’ve faced an issue while transferring large files, like the GTA San Andreas The connection keeps dropping midway, and the transfer fails. Smaller files transfer without any problem. I’ve checked my internet connection, and it’s…
-
Help please - not showing managed devices
Hi I use the free version and now when I open the account it nearly always does not show any managed devices, one of twice it does. When it I can access the remote device but how do I stop this problem please?