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End of support for TeamViewer versions 11 and 12
Hi all, We would like to inform you of an important upcoming update regarding TeamViewer 11 and 12 license holders. As part of our ongoing commitment to delivering secure and high-performance remote connectivity, TeamViewer will officially end support for Versions 11 and 12 on 31 December 2025. What this means for you…
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Introducing TeamViewer ONE – Your unified digital workplace platform
Hi all, We’re excited to announce the launch of TeamViewer ONE, a major step forward in delivering a smarter, more integrated IT experience for businesses of all sizes. What is TeamViewer ONE? TeamViewer ONE is the next evolution of our platform, combining the capabilities of TeamViewer Remote, TeamViewer AI, TeamViewer…
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Welcome to the new TeamViewer: A fresh look and a simpler experience
TeamViewer has a brand-new look—and it’s now easier than ever to support your customers, colleagues, and devices from one single platform. We’ve redesigned the TeamViewer experience to bring everything you need into one place, giving you a smoother, more modern, and more powerful interface. Whether you’re a long-time user…
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End of support for macOS 12 (Monterey)
Hi all, Starting 25 November 2025, TeamViewer will officially end support for macOS 12 (Monterey). This decision follows Apple’s discontinuation of security updates for macOS 12 as of July 2024. What this means for you From the 25 November 2025 release onward, new versions of TeamViewer will no longer be compatible with…
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TeamViewer and macOS 26 Tahoe
Hi all, Apple will release macOS 26 Tahoe on Monday, September 15. We’ve been preparing for this update and are working hard to ensure full compatibility with TeamViewer products. TeamViewer compatibility We expect to announce official support for TeamViewer full client, Host, and QuickSupport shortly after the release. We…
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TeamViewer AI - AI Features that supercharge your IT support
Remote support just got smarter. With TeamViewer AI, you can now harness the power of AI to work faster, document better, and troubleshoot like a pro. Meet your new AI assistants: Session Insights and Tia. Session Insights: Let AI handle the documentation Tired of writing session notes? Session Insights automatically…
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Easy connections with Device Dock and global search in TeamViewer
TeamViewer Remote just made connecting to your devices faster and more intuitive, whether you're juggling multiple tasks or managing a large fleet of endpoints. With the Device Dock and global search, you can now navigate and connect like a pro. Stay in the flow with Device Dock The Device Dock is your always-on,…
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Improved user management in the new TeamViewer
Managing users in TeamViewer just became a whole lot simpler. With the redesigned TeamViewer experience, admins now have smarter tools to organize users, assign permissions, and keep everything under control, even as teams grow or change. Whether you’re onboarding new employees or re-structuring your IT setup, user…
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Better device management and ownership in the new TeamViewer
In TeamViewer Remote, we’ve made it easier to assign, organize, and manage devices across your organization. Whether you're supporting five or 5000 devices, the latest improvements give you more control and a clearer overview, all in one place. Let’s walk through what’s new. Assign devices to the company, not just…
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The easiest way to assign devices in TeamViewer — Meet the new custom Host link
Managing remote devices just got a whole lot simpler. If you regularly provide unattended remote support, you know how important it is to ensure all devices are properly assigned to your company in TeamViewer. We’re excited to introduce a new and super simple way to do just that: the custom Host assignment link. No more…
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Merged: How to stop the connection to Host computer dropping after 20 to 50 seconds?
This discussion has been merged.
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help to install licence
Good day I have bought a license today, how do I install it on my currant status
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Clear Recent Connections list
Please make it possible to clear the Recent Connections list, and/or to remove individual connections from the list without deleting them from TeamViewer. Thank you.
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Business limited to 3 devices?
I have the business subscription and currently on free trial, I had trouble reading the community forum so I apologize for making a quick post. The business subscription states it allows up to 200 managed devices. Yet I am limited to three, the same as the first tier subscription. Did I set it up wrong? Thanks in advance.
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Merged: Misunderstanding of use of the TeamViewer app
This discussion has been merged.
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team viewer not working
Dear Sirs Team Viewer CMR/Team Viewer [removed per Community Guidelines] We refer to our correspondence with team viewer dated 9 December 2025 and earlier You will recall that we informed you that team viewer was an essential business tool We informed you that team viewer no longer permits remote access under the mistaken…
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Live Overview like in DVR
I very often open more than 10 connection to client's servers. I connect start downloading upgrades form CRM developer, and open second third.... etc. connection and downloading upgrades. Then I need to watch where download is complete, so I need to switch beetwen each tab. to check. I also very often configuring computers…
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Policy for deactivation of insider builds?
Hello everbody, I would like do deactivate the option "insider builds" on our fullclients via policy. I have been through all policies with this option, but have not found any policy that disables the checkbox “insider builds” on the fullclient. Does a policy with this option exist?
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Perpetual License Deactivated for Remote Access – Only LAN Mode Left
I purchased a Perpetual Commercial/Business License about 10 years ago.The main purpose of purchasing this license was to use TeamViewer for Internet-based remote access for research and business purposes. Recently, TeamViewer disabled remote access for my perpetual license and now only allows LAN connections.However, LAN…
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Changing Email with Remote Access Account
Email associated with Remote Access account is no longer available. So I cannot log into Management Console because I cannot click on the "Trust the Device" link from the email. What else can I do to either change the email with the account?