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Introducing TeamViewer Stars – Our new Community Super User program
We're thrilled to announce to all our Community members the launch of our new TeamViewer Stars program!⭐ Our Community thrives because of you, TeamViewer Community members. You are the backbone of our Community, and some of you are exceeding expectations! These dedicated members consistently go above and beyond in our…
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Welcome to the new TeamViewer: A fresh look and a simpler experience
TeamViewer has a brand-new look—and it’s now easier than ever to support your customers, colleagues, and devices from one single platform. We’ve redesigned the TeamViewer experience to bring everything you need into one place, giving you a smoother, more modern, and more powerful interface. Whether you’re a long-time user…
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Easy connections with Device Dock and global search in TeamViewer
TeamViewer Remote just made connecting to your devices faster and more intuitive, whether you're juggling multiple tasks or managing a large fleet of endpoints. With the Device Dock and global search, you can now navigate and connect like a pro. Stay in the flow with Device Dock The Device Dock is your always-on,…
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The easiest way to assign devices in TeamViewer — Meet the new custom Host link
Managing remote devices just got a whole lot simpler. If you regularly provide unattended remote support, you know how important it is to ensure all devices are properly assigned to your company in TeamViewer. We’re excited to introduce a new and super simple way to do just that: the custom Host assignment link. No more…
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Documentation for teamviewer8://instantsupport and similar URLs
Hi community, Where can I find documentation about TeamViewer's custom URL scheme? I want to use teamviewer8://instantsupport URLs in an app that auto-creates service sessions and then opens the URL so the computer is immediately ready for remote support to connect. My problem is I can't find any documentation about this…
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License not work
I have license for team viewer 11 2 channels today all channels stopped how can i use team view or upgrade license
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Fast User Switching
Every time I attempt to connect a session it says "The screen cannot capture at the moment. This is probably due to fast user switching or a disconnected/minimized remote desktop session". Any idea how to fix this?
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Teamviewer auto-disconnect after closing RDP session
Hello, I have a problem and cant find a solution or explanation elsewhere. My virtual machine (MS Windows Server 2025 STD) needs to be accessible via Teamviewer by an external customer at any time possible and the user, which is logged in the machine and to which the Teamviewer connection is established, must be logged in…
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My teamviwer account was compromised!
My TeamViewer account was compromised. An attacker enabled two-factor authentication with a device I do not own and I lost access completely. I cannot open a ticket because login is blocked by unauthorized 2FA. I request manual identity verification and removal of the 2FA or permanent deletion of the account for security…
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Session ID expired (macOS)
I tried to connect to a friends Windows 11 PC Home through a TV 15.73.5 under macOS 15.7.3. I entered the friends session ID and before already before I got asked for the password TV told me that the session ID was "abgelaufen" (expired). I then switched over to my Windows 10 (Parallels) installation and connected through…
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Can’t CONNECT
I set up a remote access TeamViewer Host app for my android box when I was home but now that I moved to a different city, it doesn't connect from my mac and it's on based on what the ring camera shows, also the credentials are the same. Does it need to be on the same network or is it a different issue?
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2fa not being sent to mobile
Since I enabled 2fa on teamviewer computers, am having issues with 2fa notification being sent . Last time I reported this and then it worked . Now am stuck not able to connect because 2fa notification not coming to mobile. How can this be fixed now?
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QuickSupport Android – Remote control broken after December update
Hello, I would like to report a regression introduced with the December update of TeamViewer QuickSupport and Host for Android. Issue description Until the November version, remote control worked correctly on Motorola devices using QuickSupport together with the Universal Add-on. After updating QuickSupport in December:…
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Need Assignment Token - no option in the dropdown to get one
I'm setting this up on a Synology NAS using the Teamviewer package and I need an assignment token or assignment ID but there isn't an option for one under my profile pic. I have an ID for the device but no password or way to generate one. I can't get past this screen without assigning a manager and it says I need the token…