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Enhance the security of your remote devices
At TeamViewer, we are committed to providing you with the most secure and seamless remote access experience. One key step in achieving this is moving away from using personal passwords for your remote devices. Instead, we encourage you to manage your devices by assigning them to your account and connecting via unattended…
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Get started with TeamViewer Remote
Dear TeamViewer Community, Starting October 2024, TeamViewer Free users who haven’t already upgraded will move to our new interface. This ensures they have access to the latest features and enhanced security. Please note: For a limited time, you can switch back to the classic interface if needed. Benefits of the new…
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Digitally signed invoices for enhanced security
Dear TeamViewer customers, Your security is our top priority. In line with that, we’re implementing a more secure way of invoicing. From early January 2025, all invoices issued by TeamViewer will be digitally signed using a secure digital certificate for the Nordic region, which includes Denmark, Finland, the Faroe…
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Important updates for the QuickJoin app and TeamViewer Meeting
Hi all, We want to announce some updates regarding the TeamViewer QuickJoin application and the URL meeting.teamviewer.com for user management. Removal of the QuickJoin application Effective 20 December 2024, the TeamViewer QuickJoin application will be removed from the TeamViewer download pages. After this date, customers…
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How to protect yourself from invoice scams
Protecting yourself from invoice scams is crucial in today’s digital age. Here are some practical tips to help you stay safe. Verify the sender is TeamViewer Always check the sender’s email address. Scammers often use addresses that look similar to legitimate ones but may have slight variations. For invoices, TeamViewer…
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Important updates for TeamViewer on macOS 15 Sequoia
Dear TeamViewer Community, Apple’s latest macOS 15, named Sequoia, introduces some new security features that will impact the TeamViewer user experience. To ensure smooth remote access and avoid interruptions, please review the following changes and recommendations when using TeamViewer on macOS 15. Note: This applies to…
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Stay informed with our new email notification for security bulletins
At TeamViewer, transparency around cybersecurity has always been a top priority. As cyberattacks continue to rise globally, we’re committed to keeping you informed and protected. That’s why we’re excited to announce a new feature: email push notifications for our security bulletins. You can now subscribe to receive…
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Community badges revamp — What are Community badges?
Hello everybody, We are delighted to announce that our Support Forum is getting new badges! Why were our badges revamped? To make your journey through the Community ranks even more astonishing, we have created a brand-new gamification system for our Support Forum's badges. Our new badge system will support your journey…
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Community ranks revamp — What are Community ranks?
Hello everybody, We are thrilled and delighted to share with you all the fantastic news that our Support Forum is getting a brand-new ranking system! Why are we getting new ranks? To make TeamViewer's learning journey even more exciting, we have created a brand-new gamification system for our Support Forum. We'd love to…
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Introducing the new TeamViewer Tensor interface
Dear TeamViewer Tensor customers, We are happy to announce the release of TeamViewer Tensor’s brand-new interface, making you more efficient than ever. This exciting release brings a modern look to enhance your user experience. But here's the kicker – you're in full control! Explore the new TeamViewer Tensor interface now…
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Can I show my cursor upon a remote controlled Android phone's display?
Hi. When I'm remote controlling an Android phone from a desktop pc running Windows, it would be helpful to reflect my cursor position upon my virtual display of the phone's display as a cursor within the phone's display. That would be helpful to show the person receiving support what I'm doing on/with their phone. It would…
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Updating TeamViewer On Ubuntu 16.04
Upgrading and Installing TeamViewer 14 After updating a DW Spectrum® Server running Ubuntu/Linux, you may need to upgrade the TeamViewer application to version 14. This article will outline how to download and install TeamViewer 14 on a DW Spectrum® Server running Ubuntu 16.04. Downloading TeamViewer 14 To download the…
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TeamViewer automatically logging out, even with "keep me logged in" selected
Looks like this was an issue in the past and it's happening again. On at least 2 machines that i know of, TeamViewer has logged itself out (multiple times) even after making sure that I've selected to keep that device logged in. The systems have not rebooted. This makes trying to connect to a remote device, well,…
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"No active subscriptions available"
I paid for subscription almost 3 hours ago but it still says "No active subscriptions available" When will it be available? Is it only approved during working hours?
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Does anybody respond
Hi there, I'm not really up to speed with TeamViewer so I've posted two questions. One received the standard "rebuke - not a rebuke" from @Nadin_W and helped solve the issue, the other, far more important question is sitting with quite a few others where they have each received multiple views but not one single comment.…
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Nvidia Shield TV and Remote access to TV
Hi all, Interested to know if anyone has been able to remote into a NVidia Shield please, I have installed the TeamViewer app from the playstore on the shield, it asks to install an addon but fails to install saying its incompatiable? I'm not a paid subscriber just really for a few family and friends, works great on PC but…
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The cursor moves on the remote computer but the remote doesn't respond to clicks.
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Return to the former view
How can I return to the former view, which was by far much easier to use?
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Teaviewer keeps logging out of account
For the last few days, Teamviewer has logged me out of the account when using the software, and when I try to put in my password and log back in, it just sits there and I have to exit completely out of Teamviewer, restart it, in order to log in to the account. As well, because I thought there was a glitch, I uninstalled…
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can Meeting support multiple user to share screen simultaneously?
can Meeting support multiple user to share screen simultaneously? I tried but failed, wonder maybe a paid version can do or another Teamviewer product can do? Thanks!