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Enhance the security of your remote devices
At TeamViewer, we are committed to providing you with the most secure and seamless remote access experience. One key step in achieving this is moving away from using personal passwords for your remote devices. Instead, we encourage you to manage your devices by assigning them to your account and connecting via unattended…
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Get started with TeamViewer Remote
Dear TeamViewer Community, Starting October 2024, TeamViewer Free users who haven’t already upgraded will move to our new interface. This ensures they have access to the latest features and enhanced security. Please note: For a limited time, you can switch back to the classic interface if needed. Benefits of the new…
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Digitally signed invoices for enhanced security
Dear TeamViewer customers, Your security is our top priority. In line with that, we’re implementing a more secure way of invoicing. From early January 2025, all invoices issued by TeamViewer will be digitally signed using a secure digital certificate for the Nordic region, which includes Denmark, Finland, the Faroe…
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Important updates for the QuickJoin app and TeamViewer Meeting
Hi all, We want to announce some updates regarding the TeamViewer QuickJoin application and the URL meeting.teamviewer.com for user management. Removal of the QuickJoin application Effective 20 December 2024, the TeamViewer QuickJoin application will be removed from the TeamViewer download pages. After this date, customers…
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How to protect yourself from invoice scams
Protecting yourself from invoice scams is crucial in today’s digital age. Here are some practical tips to help you stay safe. Verify the sender is TeamViewer Always check the sender’s email address. Scammers often use addresses that look similar to legitimate ones but may have slight variations. For invoices, TeamViewer…
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Important updates for TeamViewer on macOS 15 Sequoia
Dear TeamViewer Community, Apple’s latest macOS 15, named Sequoia, introduces some new security features that will impact the TeamViewer user experience. To ensure smooth remote access and avoid interruptions, please review the following changes and recommendations when using TeamViewer on macOS 15. Note: This applies to…
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Stay informed with our new email notification for security bulletins
At TeamViewer, transparency around cybersecurity has always been a top priority. As cyberattacks continue to rise globally, we’re committed to keeping you informed and protected. That’s why we’re excited to announce a new feature: email push notifications for our security bulletins. You can now subscribe to receive…
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Community badges revamp — What are Community badges?
Hello everybody, We are delighted to announce that our Support Forum is getting new badges! Why were our badges revamped? To make your journey through the Community ranks even more astonishing, we have created a brand-new gamification system for our Support Forum's badges. Our new badge system will support your journey…
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Community ranks revamp — What are Community ranks?
Hello everybody, We are thrilled and delighted to share with you all the fantastic news that our Support Forum is getting a brand-new ranking system! Why are we getting new ranks? To make TeamViewer's learning journey even more exciting, we have created a brand-new gamification system for our Support Forum. We'd love to…
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Introducing the new TeamViewer Tensor interface
Dear TeamViewer Tensor customers, We are happy to announce the release of TeamViewer Tensor’s brand-new interface, making you more efficient than ever. This exciting release brings a modern look to enhance your user experience. But here's the kicker – you're in full control! Explore the new TeamViewer Tensor interface now…
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A solution for Teamviewer host problem is the session page appears on my screen after every restart
We installed Teamviewer host on a stand that we connect to remotely, but this time our main application remained in the background. Teamviewer host brings itself to the foreground after every restart.
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TeamViewer 12 download
I used to be able to download version 12 from Previous Verison button. Is there anywhere I can look for this and re-download version 12?
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It's a free account, but the session connection is blocked.
Hello, i was originally using TeamViewer well for free. However, today's session ends suddenly and the connection is limited. The message Commercial Use appears when connecting, and the maximum session period has been reached. I only use it personally, but I don't know why I suddenly get such a message.
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remotecontrol
my software was upgraded, I am a free user…. and I no longer can log on to my home computer remotely…… seems the setup for remote using has a line thru it and I can not access it
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Merged: Can't log in
This discussion has been merged.
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Is Teamviewer blocked in China?
Hi, I need to know if teamviewer works in China, in my case I will need to remotely control computers located in China from Italy. Anyone has experience in this? Thank You
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This servicecamp system is deactivated due to outstanding payment
Evey year i get blocked for this and its always paid
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Phone number error during the payment process
Hello, I am experiencing an issue when trying to pay for the Single User license. Every time I enter my phone number during the payment process, I receive an error message, even though I’m sure the number is entered correctly. Has anyone else faced this issue, and could you suggest how to resolve it? Thank you in advance…
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disable Mute system sound.
Hello, How can i prevent teamviewer from disabling system sound ? everytime I connect to my pc it automatically disable system sound on my connected computer and I have to enable it manually. so when i forget to enable it I always don't hear my computer alarms ...
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How do you edit a connection name in the "NEW" Interface
This new interface is the worst, you cannot do basic things like renaming a connection or maintaining a list. I perserved for a month but I am reverting to the old much more friendly and efficient interface.