-
New updates regarding the free usage of TeamViewer 15
Dear TeamViewer users, We want to touch base with some important updates regarding TeamViewer. First and foremost, our commitment to providing top-notch security remains unwavering. In line with this commitment, we continuously release updates to enhance security measures and introduce new features. As part of this ongoing…
-
Enhance the security of your remote devices
At TeamViewer, we are committed to providing you with the most secure and seamless remote access experience. One key step in achieving this is moving away from using personal passwords for your remote devices. Instead, we encourage you to manage your devices by assigning them to your account and connecting via unattended…
-
Get started with TeamViewer Remote
Dear TeamViewer Community, Starting October 2024, TeamViewer Free users who haven’t already upgraded will move to our new interface. This ensures they have access to the latest features and enhanced security. Please note: For a limited time, you can switch back to the classic interface if needed. Benefits of the new…
-
Digitally signed invoices for enhanced security
Dear TeamViewer customers, Your security is our top priority. In line with that, we’re implementing a more secure way of invoicing. From early January 2025, all invoices issued by TeamViewer will be digitally signed using a secure digital certificate for the Nordic region, which includes Denmark, Finland, the Faroe…
-
Important updates for the QuickJoin app and TeamViewer Meeting
Hi all, We want to announce some updates regarding the TeamViewer QuickJoin application and the URL meeting.teamviewer.com for user management. Removal of the QuickJoin application Effective 20 December 2024, the TeamViewer QuickJoin application will be removed from the TeamViewer download pages. After this date, customers…
-
How to protect yourself from invoice scams
Protecting yourself from invoice scams is crucial in today’s digital age. Here are some practical tips to help you stay safe. Verify the sender is TeamViewer Always check the sender’s email address. Scammers often use addresses that look similar to legitimate ones but may have slight variations. For invoices, TeamViewer…
-
Important updates for TeamViewer on macOS 15 Sequoia
Dear TeamViewer Community, Apple’s latest macOS 15, named Sequoia, introduces some new security features that will impact the TeamViewer user experience. To ensure smooth remote access and avoid interruptions, please review the following changes and recommendations when using TeamViewer on macOS 15. Note: This applies to…
-
Stay informed with our new email notification for security bulletins
At TeamViewer, transparency around cybersecurity has always been a top priority. As cyberattacks continue to rise globally, we’re committed to keeping you informed and protected. That’s why we’re excited to announce a new feature: email push notifications for our security bulletins. You can now subscribe to receive…
-
Community badges revamp — What are Community badges?
Hello everybody, We are delighted to announce that our Support Forum is getting new badges! Why were our badges revamped? To make your journey through the Community ranks even more astonishing, we have created a brand-new gamification system for our Support Forum's badges. Our new badge system will support your journey…
-
Community ranks revamp — What are Community ranks?
Hello everybody, We are thrilled and delighted to share with you all the fantastic news that our Support Forum is getting a brand-new ranking system! Why are we getting new ranks? To make TeamViewer's learning journey even more exciting, we have created a brand-new gamification system for our Support Forum. We'd love to…
-
Remote Access to Mobile Device for Bangkok Bank Authentication
Hello TeamViewer Support, I would like to know if it is possible to remotely access my mobile device from another mobile device within the same country but in a different city using TeamViewer. My goal is to authenticate and log into the Bangkok Bank mobile application, which requires Face ID for access. Would TeamViewer…
-
Cannot connect to any computer using Windows client
Hello, I am using the free version, and have had no problems in the past. Recently, I cannot connect to any pc using the windows client, but I can when using the web interface and the mobile app. The devices clearly show as online, but the connect button is greyed out, and says "You can't connect to this device because it…
-
Rearrange Tabs and "remerge" Tabs
Currently the Tabs for TeamViewer are not very well thought through. It happens a lot that when switching through several Tabs, that at some point you "pull out" a Tab. Meaning you disconnect that Tab into a new window. From this point on it is impossible to bring it back into the main window. Just like you can do on your…
-
Logged on username - Tensor
We need to see the "Logged on username" especially for the Computer that is being used by multiple users or reassigned to another employee. without knowing the logged on username its becoming difficult * Note that the Price of Tensor is really high, and we expecting to have this kind of feature which is available in the…
-
REMOVE the "The orange border box and "end session" dialogue box"
Here's an idea, don't make a great product worse! Please GET RID of the orange border and the "End Session" box that as a remote user (I am not a free user by the way!!!), should be able to click the "Got it" button, but I cannot. It doesn't work, and is taking up valuable real estate. Hey! Some computers do not have…
-
How fast i received licence ?
Dear TeamViewer Support, I hope this email finds you well. Today on Feb 19th 2025, I purchased the licensed version of TeamViewer Remote Access and successfully get invoice with Amount Due (until 05 March, 2025) .However, I have not yet received any activation email, even after checking my inbox, spam, and other folders…
-
How to disable the orange box around the remote session?
I never seen this before today, and I don't know how to disable that. It has an orange square around and a tab in the middle top with a button "End Session". How to disable this?
-
WHICH TEAMVIEWER VERSION DO I WANT
I NEED TO REMOTE BOTH DIRECTIONS—DESKTOP TO LAPTOP OR LAPTOP TO DESKTOP STRICTLY FOR PERSONAL USE. WHICH VERSION OF tv DO I NEED TO GET TRHE OLD CLASSIC VERSION WHERE I CAN ENTER AND CODE FOR THE TARGET DEVICE & CONNECT? WHAT WAS THE YTARGET TODAY MAYBE THE SOURCE DEVICE TOMORROW. WOULD APPRECIATE SOM EHELP. IN MY OPINION…
-
Using TeamViewer with Microsoft Intune
TeamViewer is the only 3rd party remote support tool fully integrated with Microsoft Intune. Together, we help companies reduce first call resolution (FCR) and talk time, decreasing the need for on-site support. Discover how you can leverage TeamViewer with Microsoft Intune in this recorded webinar! The Webinar was…
-
cant connect to partner
Hello i cant connect to partners, when i type their id it just come up as a profile but i cant connect. My colleague can connect but i cant what could be the issue?