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Welcome to the new TeamViewer: A fresh look and a simpler experience
TeamViewer has a brand-new look—and it’s now easier than ever to support your customers, colleagues, and devices from one single platform. We’ve redesigned the TeamViewer experience to bring everything you need into one place, giving you a smoother, more modern, and more powerful interface. Whether you’re a long-time user…
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TeamViewer and macOS 26 Tahoe
Hi all, Apple will release macOS 26 Tahoe on Monday, September 15. We’ve been preparing for this update and are working hard to ensure full compatibility with TeamViewer products. TeamViewer compatibility We expect to announce official support for TeamViewer full client, Host, and QuickSupport shortly after the release. We…
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End of support for TeamViewer versions 11 and 12
Hi all, We would like to inform you of an important upcoming update regarding TeamViewer 11 and 12 license holders. As part of our ongoing commitment to delivering secure and high-performance remote connectivity, TeamViewer will officially end support for Versions 11 and 12 on 31 December 2025. What this means for you…
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The easiest way to assign devices in TeamViewer — Meet the new custom Host link
Managing remote devices just got a whole lot simpler. If you regularly provide unattended remote support, you know how important it is to ensure all devices are properly assigned to your company in TeamViewer. We’re excited to introduce a new and super simple way to do just that: the custom Host assignment link. No more…
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TeamViewer Intelligence - AI Features that supercharge your IT support
Remote support just got smarter. With TeamViewer Intelligence, you can now harness the power of AI to work faster, document better, and troubleshoot like a pro. Meet your new AI assistants: Session Insights and TeamViewer CoPilot. Session Insights: Let AI handle the documentation Tired of writing session notes? Session…
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Easy connections with Device Dock and global search in TeamViewer
TeamViewer Remote just made connecting to your devices faster and more intuitive, whether you're juggling multiple tasks or managing a large fleet of endpoints. With the Device Dock and global search, you can now navigate and connect like a pro. Stay in the flow with Device Dock The Device Dock is your always-on,…
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Improved user management in the new TeamViewer
Managing users in TeamViewer just became a whole lot simpler. With the redesigned TeamViewer experience, admins now have smarter tools to organize users, assign permissions, and keep everything under control, even as teams grow or change. Whether you’re onboarding new employees or re-structuring your IT setup, user…
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Better device management and ownership in the new TeamViewer
In TeamViewer Remote, we’ve made it easier to assign, organize, and manage devices across your organization. Whether you're supporting five or 5000 devices, the latest improvements give you more control and a clearer overview, all in one place. Let’s walk through what’s new. Assign devices to the company, not just…
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Important reminder for TeamViewer 10 license holders
Hi all, We’d like to remind all TeamViewer 10 license holders that complimentary access to TeamViewer 15, granted as a courtesy following the end-of-life of TeamViewer 10, will end on December 31, 2025. What this means for you After December 31, 2025, access to TeamViewer 15 under this transitional arrangement will no…
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Different Versions - macOS and Windows 11
I have an older macOS MacBook Air (High Sierra 10.13.6) and a Dell Windows 11. The MacBook Air is on TeamViewer 115.2.2756 (this was just downloaded from the TeamViewer WEB site) and the Dell is on TeamViewer 15.65.9. So how can I get the Mac to the same version or to get the Dell version to connect anyway?
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Trying to fill out Reset Managment form, it rejects the Device ID as being wrong format
Well, the title says it all. After using TV for a number of years for personal uses, it has suddenly decided I am using it for commercial purposes. I have been advised to fill out the Reset Management form. In doing so it is rejecting the device ID I am providing for the devices I am using as being in the wrong format. In…
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How to Improve TeamViewer Performance for Remote File Transfers?
Hi everyone, I’ve been using TeamViewer mainly for remote access and occasional file transfers. It works fine for smaller tasks, but I notice performance slows down when transferring multiple or slightly larger files. Is there a recommended way to optimize settings (like compression, bandwidth, or connection mode) to get…
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How to Make the Controlling Laptop the Remote Laptop
When I set up Teamviewer over the weekend, I mistakenly made the PC in my office the controller and the one in my bedroom the remote when I wanted to do the opposite. So, I was hoping someone here could tell me the best way to reverse that? Thanks very much in advance. Steve
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Teamviewer never keeps sign in information on android
Teamviewer never keeps sign in information on android. It is a hassle to keep signing in. And I can't sign in when I am away from my desktop. This post won't allow me to upload the log file which is in zip format. Pastebin has a max size limit which is exceeded. How do I share my logs if needed.
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Software update and migration
For the last couple of years, I have been using the free version of TeamViewer to manage two remote computers. Most of the interactions are for user education (show and tell) and helping with software maintenance. My usage has been somewhat infrequent. On Sept. 21 (yesterday), I encountered version conflicts and found that…
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Problem with connecting to other ip
Hi, I have a problem with connecting to the pc from my mother. Normally when I try to connect with Teamviewer and my mother with Quicksupport, I enter the password after her permission, and then I can help her with things. Now Teamviever has a new look and we can't connect anymore. When we now try to connect it gives you…
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Forgot to cancel business trial and they refuse to refund
Hello Everyone, I'm facing a difficult situation and could really use some advice. Recently, I accidentally incurred a charge of over 800 CAD after forgetting to cancel a trial subscription. Here’s what happened: I urgently needed to access my lab computer and tried using the free version of Teamviewer. However, it wasn't…
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[Windows] v15.69.5
Operating system: Windows Version: 15.69.5 Release date: 2025-09-02 New features TeamViewer CoPilot and Session Insights can now be activated more easily by administrators, starting directly from the Remote Support page. In addition, users can trigger an activation request to admins from this page. Improvements The…
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How to contact TeamViewer Support Team via Email?
How to contact TeamViewer Support Team via Email?