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TeamViewer has a brand-new look—and it’s now easier than ever to support your customers, colleagues, and devices from one single platform. We’ve redesigned the TeamViewer experience to bring everything you need into one place, giving you a smoother, more modern, and more powerful interface. Whether you’re a long-time user…
Managing remote devices just got a whole lot simpler. If you regularly provide unattended remote support, you know how important it is to ensure all devices are properly assigned to your company in TeamViewer. We’re excited to introduce a new and super simple way to do just that: the custom Host assignment link. No more…
In TeamViewer Remote, we’ve made it easier to assign, organize, and manage devices across your organization. Whether you're supporting five or 5000 devices, the latest improvements give you more control and a clearer overview, all in one place. Let’s walk through what’s new. Assign devices to the company, not just…
Managing users in TeamViewer just became a whole lot simpler. With the redesigned TeamViewer experience, admins now have smarter tools to organize users, assign permissions, and keep everything under control, even as teams grow or change. Whether you’re onboarding new employees or re-structuring your IT setup, user…
TeamViewer Remote just made connecting to your devices faster and more intuitive, whether you're juggling multiple tasks or managing a large fleet of endpoints. With the Device Dock and global search, you can now navigate and connect like a pro. Stay in the flow with Device Dock The Device Dock is your always-on,…
Remote support just got smarter. With TeamViewer AI, you can now harness the power of AI to work faster, document better, and troubleshoot like a pro. Meet your new AI assistants: Session Insights and Tia. Session Insights: Let AI handle the documentation Tired of writing session notes? Session Insights automatically…
Hi everyone I recently sent my phone to be repaired and they switched it for a new device. Now I do not have access to my authenticator and my recovery passphrase anymore. I'm trying to find a way to get my account back but everything seems to lead into a dead end. I really need the account as our company policy does not…
I can’t access my licensed account anymore because my phone, which had the authenticator app installed, broke. Unfortunately, I also don’t have the recovery code needed to set up authentication on a new phone. I had to create a new TeamViewer account just to post this message here. I’ve already tried contacting customer…
When connecting to standard user desktops via TeamViewer, any UAC elevation prompt causes the remote screen to freeze/black out completely. The local user sees the credential prompt, but we have zero visibility or control from TeamViewer. This happens even when connecting as admin using Windows Authentication. We tried…
I’m having a repeatable issue with QuickSupport on an Android 16 device, and I’d like to know if this is a known limitation or if there is any workaround. Environment Controller: Windows PC (TeamViewer / Remote client, latest public version) Remote device: Android 16 phone(Galaxy Wide8 SM-M166) Remote app: QuickSupport…
I have had the same partner ID on my Windows desktop computer for at least 3 years. I discovered today that the ID has changed. I didn't ask for that. I have not reinstalled TeamViewer. I got no notice that this had happened. Unfortunately, the change prevented me from using TeamViewer today the way I wanted while I was…
Hi, im trying to build some sort of service application where users could click a button that triggers create a session that returns the end_customer_link that i want to open. But i´ve noticed that it works and the session gets created and they end up in serviceque and we can connect to that session as support team. But…
Hi, A customer of me uses Debian Linux (13) machines as clients. Is there a way we can roll out TeamViewer QuickSupport for the clients and have 'unattended-upgrades' keep it up-to-date? So users just have to start QuickSupport from their start menus if they need support? The employees don't use TeamViewer to control other…
My goal is when using remote access via TeamViewer to autotap on screen sharing prompt when it appears on target device (andorid 16) I've tried adb commands , it does work. adb -s 127.0.0.1:5555 shell 'while true; do dumpsys window | grep -iq MediaProjection && input tap 840 1580; sleep 0.2; done' However, when network…
I've been through a lot to reach out in this way, but ever since Teamviewer got banned in Syria it's been so hard to connect to others (as an IT Support & Technican), now since the Caesar sanctions are lifted off of Syria, I'd like to request from the moderators to unban my country and allow us to use Teamviewer in Syria…
Hi all, We would like to inform you of an important upcoming update regarding TeamViewer 11 and 12 license holders. As part of our ongoing commitment to delivering secure and high-performance remote connectivity, TeamViewer will officially end support for Versions 11 and 12 on 31 December 2025. What this means for you…
Hi all, We’re making it easier to use TeamViewer’s AI capabilities and give you more control during remote sessions. What’s new AI features are enabled by default for your company. You can turn them off anytime in Admin settings → TeamViewer AI. In Session Insights, the default setting for outgoing connections is set to…
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