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With TeamViewer ONE, shift your IT support from reactive to proactive.
TeamViewer has a brand-new look—and it’s now easier than ever to support your customers, colleagues, and devices from one single platform. We’ve redesigned the TeamViewer experience to bring everything you need into one place, giving you a smoother, more modern, and more powerful interface. Whether you’re a long-time user…
Managing remote devices just got a whole lot simpler. If you regularly provide unattended remote support, you know how important it is to ensure all devices are properly assigned to your company in TeamViewer. We’re excited to introduce a new and super simple way to do just that: the custom Host assignment link. No more…
In TeamViewer Remote, we’ve made it easier to assign, organize, and manage devices across your organization. Whether you're supporting five or 5000 devices, the latest improvements give you more control and a clearer overview, all in one place. Let’s walk through what’s new. Assign devices to the company, not just…
Managing users in TeamViewer just became a whole lot simpler. With the redesigned TeamViewer experience, admins now have smarter tools to organize users, assign permissions, and keep everything under control, even as teams grow or change. Whether you’re onboarding new employees or re-structuring your IT setup, user…
TeamViewer Remote just made connecting to your devices faster and more intuitive, whether you're juggling multiple tasks or managing a large fleet of endpoints. With the Device Dock and global search, you can now navigate and connect like a pro. Stay in the flow with Device Dock The Device Dock is your always-on,…
Remote support just got smarter. With TeamViewer AI, you can now harness the power of AI to work faster, document better, and troubleshoot like a pro. Meet your new AI assistants: Session Insights and Tia. Session Insights: Let AI handle the documentation Tired of writing session notes? Session Insights automatically…
Hello everyone, i have two issues to discuss: 1. I often experience very slow connections, especially when both computers are in the same network (connection via lan is enabled). Resetting my wifi adapter sometimes helps and the connection is faster afterwards. Both computer are connected to the network via wifi. Any ideas…
Hi all, We would like to inform you of an important upcoming update regarding TeamViewer 11 and 12 license holders. As part of our ongoing commitment to delivering secure and high-performance remote connectivity, TeamViewer will officially end support for Versions 11 and 12 on 31 December 2025. What this means for you…
Dear TeamViewer Support Team, We are a corporate client currently utilizing the TeamViewer Tensor license (contracted since 2016). We manage a large number of POS and Kiosk devices, most of which operate on Windows 7 Embedded (2009, 2010) environments. We are reaching out to request technical alternatives regarding the…
I have a local pc that I have added on to my list of Managed Devices. Teamviewer uses the teamviewer router every time I try connecting to this PC through my Managed Devices while on the same LAN network, thus making the remote session slow. I have enabled "Incoming LAN Connections" on that PC and this allows me to connect…
The panel with the group name takes up too much space. The group title isn’t important enough to justify using so much screen space. The title could be smaller and I don't need to see the group description. I would rather see more of the list of my devices.
When i request user groups i get licence required. I've got a corporate licence and permissions set on the key. Why is this and how do i fix it? I'm aiming to get the id of a user group so i can share a device group with that user group via api. curl -X 'GET' \ 'https://webapi.teamviewer.com/api/v1/usergroups' \ -H…
Hi everyone, I’m experiencing an issue where my TeamViewer remote session disconnects every time I switch networks (e.g., from Wi-Fi to mobile data or to a different Wi-Fi). The connection immediately drops and I have to reconnect manually. Has anyone else run into this, and are there settings or steps to keep the session…
For some reason, the “Temporarily save connection passwords” feature has stopped working for me. Reinstalling the iOS app and toggling the feature on and off within the app haven’t made any difference. I’ve also confirmed that it’s enabled on the client side. Every time I connect to a remote computer, I’m prompted to enter…
Hi, In the legacy console, in the "Design and Deploy" section, I have custom configurations that assign devices to the appropriate group using an API Token and Config ID. After migrating to the new console, TeamViewer creates a new group that is no longer inherited, and the old Design and Deploy configuration no longer…
I cannot use Teamviewer on Linux. It keeps failing over and over. The latest problem is it will not allow me remote control. no typing or mouse. This is getting ridiculously unreliable.
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