Discuss, learn, and share feedback to unlock TeamViewer’s full potential.
New to the TeamViewer Community? Find everything you need here.
This section brings together all product updates for every release. Explore what’s new and learn how each change helps you work more efficiently with TeamViewer.
TeamViewer has a brand-new look—and it’s now easier than ever to support your customers, colleagues, and devices from one single platform. We’ve redesigned the TeamViewer experience to bring everything you need into one place, giving you a smoother, more modern, and more powerful interface. Whether you’re a long-time user…
Managing remote devices just got a whole lot simpler. If you regularly provide unattended remote support, you know how important it is to ensure all devices are properly assigned to your company in TeamViewer. We’re excited to introduce a new and super simple way to do just that: the custom Host assignment link. No more…
In TeamViewer Remote, we’ve made it easier to assign, organize, and manage devices across your organization. Whether you're supporting five or 5000 devices, the latest improvements give you more control and a clearer overview, all in one place. Let’s walk through what’s new. Assign devices to the company, not just…
Managing users in TeamViewer just became a whole lot simpler. With the redesigned TeamViewer experience, admins now have smarter tools to organize users, assign permissions, and keep everything under control, even as teams grow or change. Whether you’re onboarding new employees or re-structuring your IT setup, user…
TeamViewer Remote just made connecting to your devices faster and more intuitive, whether you're juggling multiple tasks or managing a large fleet of endpoints. With the Device Dock and global search, you can now navigate and connect like a pro. Stay in the flow with Device Dock The Device Dock is your always-on,…
Remote support just got smarter. With TeamViewer AI, you can now harness the power of AI to work faster, document better, and troubleshoot like a pro. Meet your new AI assistants: Session Insights and Tia. Session Insights: Let AI handle the documentation Tired of writing session notes? Session Insights automatically…
Hi all, We would like to inform you of an important upcoming update regarding TeamViewer 13 and 14. As part of our ongoing commitment to delivering secure and high-performance remote connectivity, TeamViewer will begin the end-of-life phase-out process for Versions 13 and 14 on 31 October 2026. This date marks the start of…
Hi, I’ve been using TeamViewer for almost a two years now and never had any issues but since the past two days I haven’t been able to connect. I’ve only gotten this screen I haven’t changed any of my settings, please help because I need to gain back access ASAP. It has only worked when I had someone in the room login first…
I found an old post from 2017 asking this with no solution. We have 15 of these that I assume count toward our 500 device licenses. Regardless, we want to delete them. The issue is that the trash button is grayed out. 2 Company Admins have tried and the option is not there. How do we fix this? The bigger question is, why…
I received a letter in my mail today claiming Debist GmbH is collecting [removed per Community Guidelines] euros from me in name of TeamViewer Germany GmbH, Bahnhofsplatz 2, 73233 Goeppingen I have no subscription, I have no payment methods added for TeamViewer, I want this resolved asap.
With this update, TeamViewer Tensor admins now have the flexibility to explore the new user interface directly from their desktop client. A dedicated toggle will allow you to switch between the old and the new interface at any time, making it easier to evaluate the updated experience firsthand and understand how it can…
During a remote support session, the remote user should be able to see which files are being transferred, including file names, source/destination direction, file size, and transfer status. Ideally, this should be configurable by policy: show transfer details to the remote user, require confirmation before each transfer or…
Dear Customer, Welcome to the TeamViewer Tensor Community! This space is built exclusively for you, our Tensor admins and users, bringing you together with peers and experts who understand your environment and challenges. Alongside a refreshed homepage, you now have access to a dedicated space tailored specifically to…
Hi, im trying to build some sort of service application where users could click a button that triggers create a session that returns the end_customer_link that i want to open. But i´ve noticed that it works and the session gets created and they end up in serviceque and we can connect to that session as support team. But…
Hi, A customer of me uses Debian Linux (13) machines as clients. Is there a way we can roll out TeamViewer QuickSupport for the clients and have 'unattended-upgrades' keep it up-to-date? So users just have to start QuickSupport from their start menus if they need support? The employees don't use TeamViewer to control other…
My goal is when using remote access via TeamViewer to autotap on screen sharing prompt when it appears on target device (andorid 16) I've tried adb commands , it does work. adb -s 127.0.0.1:5555 shell 'while true; do dumpsys window | grep -iq MediaProjection && input tap 840 1580; sleep 0.2; done' However, when network…
Let’s match your toolbar with the way you work! On macOS, you can now customize the TeamViewer toolbar while you are in a remote control session. So your most-used actions are exactly where you want them to be per supporter device, in your preferred order. This means using TeamViewer in line with your work habits, and…
Hi all, We would like to inform you of an important upcoming update regarding TeamViewer 11 and 12 license holders. As part of our ongoing commitment to delivering secure and high-performance remote connectivity, TeamViewer will officially end support for Versions 11 and 12 on 31 December 2025. What this means for you…
Hi all, We’re making it easier to use TeamViewer’s AI capabilities and give you more control during remote sessions. What’s new AI features are enabled by default for your company. You can turn them off anytime in Admin settings → TeamViewer AI. In Session Insights, the default setting for outgoing connections is set to…
Connect to the Community and start exploring.
Learn more about the latest feature we’ve released.
Discover quick, practical tips to get more out of TeamViewer each month.
