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Automation, visibility, and AI help IT resolve issues fast and fix them forever.
TeamViewer has a brand-new look—and it’s now easier than ever to support your customers, colleagues, and devices from one single platform. We’ve redesigned the TeamViewer experience to bring everything you need into one place, giving you a smoother, more modern, and more powerful interface. Whether you’re a long-time user…
Managing remote devices just got a whole lot simpler. If you regularly provide unattended remote support, you know how important it is to ensure all devices are properly assigned to your company in TeamViewer. We’re excited to introduce a new and super simple way to do just that: the custom Host assignment link. No more…
In TeamViewer Remote, we’ve made it easier to assign, organize, and manage devices across your organization. Whether you're supporting five or 5000 devices, the latest improvements give you more control and a clearer overview, all in one place. Let’s walk through what’s new. Assign devices to the company, not just…
Managing users in TeamViewer just became a whole lot simpler. With the redesigned TeamViewer experience, admins now have smarter tools to organize users, assign permissions, and keep everything under control, even as teams grow or change. Whether you’re onboarding new employees or re-structuring your IT setup, user…
TeamViewer Remote just made connecting to your devices faster and more intuitive, whether you're juggling multiple tasks or managing a large fleet of endpoints. With the Device Dock and global search, you can now navigate and connect like a pro. Stay in the flow with Device Dock The Device Dock is your always-on,…
Remote support just got smarter. With TeamViewer AI, you can now harness the power of AI to work faster, document better, and troubleshoot like a pro. Meet your new AI assistants: Session Insights and Tia. Session Insights: Let AI handle the documentation Tired of writing session notes? Session Insights automatically…
It looks like there was an update in the last few days which is causing us issues. TeamViewer clients are setup without passwords, and instead require an approval via a TeamViewer push notification. If I try to remotely access a system configured this way, the TeamViewer app on Android is prompting for a password to…
I added another computer, but was told that I already had 3. I then asked for the account to be reset so that the new computer could replace the old one. The reset was done. Now it shows that my account is a free one and I am therefore not linked with my paid licence. How do I resolve this?
Hi! I wonder if anyone can tell me a little more about the TeamViewer service (teamviewer_service.exe) in the Windows Services console. By default, this service runs on startup. I searched in community.teamviewer.com and googled. Very little I found. The only official piece of information I spotted was in a tweet by…
Hi Team, I have installed TeamViewer Host on my Android phone and I am trying to connect to it from TeamViewer on my laptop. However, the system keeps asking for a password when I initiate the connection, while no password is displayed on the phone. Previously, I was able to connect successfully without requiring any…
Problem connecting, message session code expired, why doesn't it work for me?. I recently bought a single user license for TeamViewer remote access, access to up to 3 devices. You will see in the picture a red circle where I want to enter a number to connect remotely. And you will see in the second picture a window opens…
When connecting to standard user desktops via TeamViewer, any UAC elevation prompt causes the remote screen to freeze/black out completely. The local user sees the credential prompt, but we have zero visibility or control from TeamViewer. This happens even when connecting as admin using Windows Authentication. We tried…
Hi, We are currently having issues loading the Teamviewer Host application onto a Android TV (running a digital signage app), and are running into issues. The app keeps crashing, either it will now open at all or if it does open it will drop out after a few minutes - we need this app open in the background to remote into…
Hi, im trying to build some sort of service application where users could click a button that triggers create a session that returns the end_customer_link that i want to open. But i´ve noticed that it works and the session gets created and they end up in serviceque and we can connect to that session as support team. But…
Hi, I just installed Teamviewer on my Debian 13 KDE system and can't establish a connection. I can accept the connection request on the client, but after a few seconds I get something like "The server did not answer in time. Please try again later." The command "teamviewer info" outputs: grep:…
Hi all, We would like to inform you of an important upcoming update regarding TeamViewer 11 and 12 license holders. As part of our ongoing commitment to delivering secure and high-performance remote connectivity, TeamViewer will officially end support for Versions 11 and 12 on 31 December 2025. What this means for you…
Hi all, We’re making it easier to use TeamViewer’s AI capabilities and give you more control during remote sessions. What’s new AI features are enabled by default for your company. You can turn them off anytime in Admin settings → TeamViewer AI. In Session Insights, the default setting for outgoing connections is set to…
Hi all, We would like to announce that as of 29 April 2025, TeamViewer will no longer actively service Windows 7, Windows 8, Windows 8.1, Windows Server 2008 R2, Windows Server 2012, and Windows Server 2012 R2 operating systems. The main driver for this has been the announcement by boost.org (boost libraries for C++) that…
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