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TeamViewer has a brand-new look—and it’s now easier than ever to support your customers, colleagues, and devices from one single platform. We’ve redesigned the TeamViewer experience to bring everything you need into one place, giving you a smoother, more modern, and more powerful interface. Whether you’re a long-time user…
Managing remote devices just got a whole lot simpler. If you regularly provide unattended remote support, you know how important it is to ensure all devices are properly assigned to your company in TeamViewer. We’re excited to introduce a new and super simple way to do just that: the custom Host assignment link. No more…
In TeamViewer Remote, we’ve made it easier to assign, organize, and manage devices across your organization. Whether you're supporting five or 5000 devices, the latest improvements give you more control and a clearer overview, all in one place. Let’s walk through what’s new. Assign devices to the company, not just…
Managing users in TeamViewer just became a whole lot simpler. With the redesigned TeamViewer experience, admins now have smarter tools to organize users, assign permissions, and keep everything under control, even as teams grow or change. Whether you’re onboarding new employees or re-structuring your IT setup, user…
TeamViewer Remote just made connecting to your devices faster and more intuitive, whether you're juggling multiple tasks or managing a large fleet of endpoints. With the Device Dock and global search, you can now navigate and connect like a pro. Stay in the flow with Device Dock The Device Dock is your always-on,…
Remote support just got smarter. With TeamViewer AI, you can now harness the power of AI to work faster, document better, and troubleshoot like a pro. Meet your new AI assistants: Session Insights and Tia. Session Insights: Let AI handle the documentation Tired of writing session notes? Session Insights automatically…
Did Teamviewer changed or pushed out an update that now requires remote computers or users to allow access to administrators? Computers/Servers/VM's we manage remotely that we are full admins on, are now requiring input from users on the terminal. And this just happened. 3 hours ago, I was able to log into a remote VM just…
Hi everyone, I'm experiencing an annoying glitch with my TeamViewer desktop client regarding my device groups. The Issue: When I turn on my computer and TeamViewer launches on startup, it fails to load my actual device folders. Instead, under "All Groups," it only displays a single folder named "Unknown" with a…
Hi everyone I recently sent my phone to be repaired and they switched it for a new device. Now I do not have access to my authenticator and my recovery passphrase anymore. I'm trying to find a way to get my account back but everything seems to lead into a dead end. I really need the account as our company policy does not…
Hi everyone, I primarily use TeamViewer for remote access and occasional file sharing. It works well for basic tasks, but I start to see slowdowns when transferring multiple files or files that are a bit larger. Are there specific settings I should adjust, such as compression, bandwidth limits, or connection modes, to…
J'essaye de reset mon ID car j'ai utilisation commerciale suspectée alors que je me sers de TeamViewer sur mon portable pour me connecter à mon PC de la maison pendant que je suis en dialyse pour pouvoir jouer aux jeux vidéos, mais la page de reset marche pas, ça fait quinze fois que j'essaye de me connecter et ça me…
I can’t access my licensed account anymore because my phone, which had the authenticator app installed, broke. Unfortunately, I also don’t have the recovery code needed to set up authentication on a new phone. I had to create a new TeamViewer account just to post this message here. I’ve already tried contacting customer…
Hi, im trying to build some sort of service application where users could click a button that triggers create a session that returns the end_customer_link that i want to open. But i´ve noticed that it works and the session gets created and they end up in serviceque and we can connect to that session as support team. But…
Hi, A customer of me uses Debian Linux (13) machines as clients. Is there a way we can roll out TeamViewer QuickSupport for the clients and have 'unattended-upgrades' keep it up-to-date? So users just have to start QuickSupport from their start menus if they need support? The employees don't use TeamViewer to control other…
Hi all, We would like to inform you of an important upcoming update regarding TeamViewer 11 and 12 license holders. As part of our ongoing commitment to delivering secure and high-performance remote connectivity, TeamViewer will officially end support for Versions 11 and 12 on 31 December 2025. What this means for you…
Hi all, We’re making it easier to use TeamViewer’s AI capabilities and give you more control during remote sessions. What’s new AI features are enabled by default for your company. You can turn them off anytime in Admin settings → TeamViewer AI. In Session Insights, the default setting for outgoing connections is set to…
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