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TeamViewer has a brand-new look—and it’s now easier than ever to support your customers, colleagues, and devices from one single platform. We’ve redesigned the TeamViewer experience to bring everything you need into one place, giving you a smoother, more modern, and more powerful interface. Whether you’re a long-time user…
Managing remote devices just got a whole lot simpler. If you regularly provide unattended remote support, you know how important it is to ensure all devices are properly assigned to your company in TeamViewer. We’re excited to introduce a new and super simple way to do just that: the custom Host assignment link. No more…
In TeamViewer Remote, we’ve made it easier to assign, organize, and manage devices across your organization. Whether you're supporting five or 5000 devices, the latest improvements give you more control and a clearer overview, all in one place. Let’s walk through what’s new. Assign devices to the company, not just…
Managing users in TeamViewer just became a whole lot simpler. With the redesigned TeamViewer experience, admins now have smarter tools to organize users, assign permissions, and keep everything under control, even as teams grow or change. Whether you’re onboarding new employees or re-structuring your IT setup, user…
TeamViewer Remote just made connecting to your devices faster and more intuitive, whether you're juggling multiple tasks or managing a large fleet of endpoints. With the Device Dock and global search, you can now navigate and connect like a pro. Stay in the flow with Device Dock The Device Dock is your always-on,…
Remote support just got smarter. With TeamViewer AI, you can now harness the power of AI to work faster, document better, and troubleshoot like a pro. Meet your new AI assistants: Session Insights and Tia. Session Insights: Let AI handle the documentation Tired of writing session notes? Session Insights automatically…
Have a problem connecting to my PC's with easy access setup, both PC's are assigned to my account, both my main PC with Teamviewer Full Remote installed and the other PC with Host had both forgotten they were assigned to my account and asked for a password, have reassigned both to my account. Now both PC's fail to…
I am on the road a lot and use Teamviewer to access my Mac and Windows devices at home. Attempting to connect this morning and I receive a new 'Connect with ID' prompt, requesting me to: "Please enter the password displayed on the participant's device." This requirement defeats my entire use case for using Teamviewer. As I…
I seem to remember there was a section in the console that listed computers and their last time online. Is it still available and, if so, where do I find it in the menu system?
It looks like there was an update in the last few days which is causing us issues. TeamViewer clients are setup without passwords, and instead require an approval via a TeamViewer push notification. If I try to remotely access a system configured this way, the TeamViewer app on Android is prompting for a password to…
Hi TeamViewer Community, I’m working on a Windows desktop application (WPF) for customers and I’m trying to design a robust “Request help” button that behaves correctly in all TeamViewer installation scenarios. Goal One button: “Request help” It should always do the right thing: If TeamViewer Host is installed and assigned…
Hi everyone, I’m having an issue with audio during a TeamViewer session. When my friend connects to my laptop via remote access, he cannot hear me at all. My microphone works fine outside of TeamViewer (e.g., Zoom, Teams), but there is no audio being transmitted during the remote session. I have already checked: Microphone…
Hi, I hope my message finds you well. Suppose I want to control my phone from a laptop with TeamViewer, and suppose the laptop is in another country: Do you know if mobile apps on the phone would be able to detect that commands are coming from another country? And do you know if mobile apps would be able to detect that…
Hi, im trying to build some sort of service application where users could click a button that triggers create a session that returns the end_customer_link that i want to open. But i´ve noticed that it works and the session gets created and they end up in serviceque and we can connect to that session as support team. But…
Hi, I just installed Teamviewer on my Debian 13 KDE system and can't establish a connection. I can accept the connection request on the client, but after a few seconds I get something like "The server did not answer in time. Please try again later." The command "teamviewer info" outputs: grep:…
Hi, A customer of me uses Debian Linux (13) machines as clients. Is there a way we can roll out TeamViewer QuickSupport for the clients and have 'unattended-upgrades' keep it up-to-date? So users just have to start QuickSupport from their start menus if they need support? The employees don't use TeamViewer to control other…
Hi all, We would like to inform you of an important upcoming update regarding TeamViewer 11 and 12 license holders. As part of our ongoing commitment to delivering secure and high-performance remote connectivity, TeamViewer will officially end support for Versions 11 and 12 on 31 December 2025. What this means for you…
Hi all, We’re making it easier to use TeamViewer’s AI capabilities and give you more control during remote sessions. What’s new AI features are enabled by default for your company. You can turn them off anytime in Admin settings → TeamViewer AI. In Session Insights, the default setting for outgoing connections is set to…
Hi all, We would like to announce that as of 29 April 2025, TeamViewer will no longer actively service Windows 7, Windows 8, Windows 8.1, Windows Server 2008 R2, Windows Server 2012, and Windows Server 2012 R2 operating systems. The main driver for this has been the announcement by boost.org (boost libraries for C++) that…
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