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This section brings together all product updates for every release. Explore what’s new and learn how each change helps you work more efficiently with TeamViewer.
TeamViewer has a brand-new look—and it’s now easier than ever to support your customers, colleagues, and devices from one single platform. We’ve redesigned the TeamViewer experience to bring everything you need into one place, giving you a smoother, more modern, and more powerful interface. Whether you’re a long-time user…
Managing remote devices just got a whole lot simpler. If you regularly provide unattended remote support, you know how important it is to ensure all devices are properly assigned to your company in TeamViewer. We’re excited to introduce a new and super simple way to do just that: the custom Host assignment link. No more…
In TeamViewer Remote, we’ve made it easier to assign, organize, and manage devices across your organization. Whether you're supporting five or 5000 devices, the latest improvements give you more control and a clearer overview, all in one place. Let’s walk through what’s new. Assign devices to the company, not just…
Managing users in TeamViewer just became a whole lot simpler. With the redesigned TeamViewer experience, admins now have smarter tools to organize users, assign permissions, and keep everything under control, even as teams grow or change. Whether you’re onboarding new employees or re-structuring your IT setup, user…
TeamViewer Remote just made connecting to your devices faster and more intuitive, whether you're juggling multiple tasks or managing a large fleet of endpoints. With the Device Dock and global search, you can now navigate and connect like a pro. Stay in the flow with Device Dock The Device Dock is your always-on,…
Remote support just got smarter. With TeamViewer AI, you can now harness the power of AI to work faster, document better, and troubleshoot like a pro. Meet your new AI assistants: Session Insights and Tia. Session Insights: Let AI handle the documentation Tired of writing session notes? Session Insights automatically…
I followed the instructions to connect to a Samsung tablet so that I could help a friend. I installed the necessary software on my own Samsung tablet and although I was able to connect to the tablet from my desktop and view the tablet's screen on my desktop, I was unable to do much in terms of controlling the tablet. At…
I started using TeamViewer to manage and access my Media Server PC on my home network from several laptops within the same network. Everything works fine, except I noticed that Wake-on-LAN only functions if I use the old TeamViewer interface, which feels outdated in terms of features, even though I prefer the new…
[{"license":{"k":"xxxxxxxxxxxxxxxxxxxxxxxxx","t":"5","d":null},"reason":"cannotactivateoncompany" I am in a catch 22, I have the license, I have the bank statememt, I have thge invoice But Chat wont talk to me, Phone support wont talk to me, I cant submit a ticket This is my personal Teamviewer, I did use my company email…
I only use Team viewer to access my own personal computers while traveling and occasionally to help for free my children and rarely to help close personal friends. I just today started being flagged and being timed out in just a few seconds Ben Moon
Hi everyone I recently sent my phone to be repaired and they switched it for a new device. Now I do not have access to my authenticator and my recovery passphrase anymore. I'm trying to find a way to get my account back but everything seems to lead into a dead end. I really need the account as our company policy does not…
I am a free user and use Team Viewer to manage a few computers on my local network. I also connect to a few relatives occasionally for support. I m not a commercial user. I am a retired and do this as a hobby. It seems that I have been flagged as a commercial user and can no longer connect to any of my computers. What did…
Here's the scenario: I have an active remote session. My cursor is within the Teamview window so my inputs are active on the remote computer. I want to change the focus to the host to do something. I know that moving the cursor out of the TV window control reverts focus to the host. But it also moves the remote cursor to…
What do I need to do to change the setting recognizing my computer is personal? Not a business. I hadn't used it in awhile and then when I tried, it blocked me first time. Hope to get the free version back as I rarely use it and use it with my son who needs help on his computer, etc. Thanks, Gary
When you work in TeamViewer every day, small interface tweaks often make the biggest difference. This month’s tip highlights a simple feature that’s easy to overlook, but surprisingly impactful: collapsing the side panels to create a cleaner, more focused workspace. Whether you’re reviewing devices, setting up your…
Let’s match your toolbar with the way you work! On macOS, you can now customize the TeamViewer toolbar while you are in a remote control session. So your most-used actions are exactly where you want them to be per supporter device, in your preferred order. This means using TeamViewer in line with your work habits, and…
Hi all, We would like to inform you of an important upcoming update regarding TeamViewer 11 and 12 license holders. As part of our ongoing commitment to delivering secure and high-performance remote connectivity, TeamViewer will officially end support for Versions 11 and 12 on 31 December 2025. What this means for you…
Hi all, We’re making it easier to use TeamViewer’s AI capabilities and give you more control during remote sessions. What’s new AI features are enabled by default for your company. You can turn them off anytime in Admin settings → TeamViewer AI. In Session Insights, the default setting for outgoing connections is set to…
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