Find and share solutions in our Support Forum and Knowledge Base.
Sign in with your TeamViewer account to ask questions, share insights, and unlock the full community experience.
Join the conversation and become an expert!
Explore our Knowledge Base and find solutions.
Stay up-to-date with all the latest product updates.
TeamViewer has a brand-new look—and it’s now easier than ever to support your customers, colleagues, and devices from one single platform. We’ve redesigned the TeamViewer experience to bring everything you need into one place, giving you a smoother, more modern, and more powerful interface. Whether you’re a long-time user…
Managing remote devices just got a whole lot simpler. If you regularly provide unattended remote support, you know how important it is to ensure all devices are properly assigned to your company in TeamViewer. We’re excited to introduce a new and super simple way to do just that: the custom Host assignment link. No more…
In TeamViewer Remote, we’ve made it easier to assign, organize, and manage devices across your organization. Whether you're supporting five or 5000 devices, the latest improvements give you more control and a clearer overview, all in one place. Let’s walk through what’s new. Assign devices to the company, not just…
Managing users in TeamViewer just became a whole lot simpler. With the redesigned TeamViewer experience, admins now have smarter tools to organize users, assign permissions, and keep everything under control, even as teams grow or change. Whether you’re onboarding new employees or re-structuring your IT setup, user…
TeamViewer Remote just made connecting to your devices faster and more intuitive, whether you're juggling multiple tasks or managing a large fleet of endpoints. With the Device Dock and global search, you can now navigate and connect like a pro. Stay in the flow with Device Dock The Device Dock is your always-on,…
I have installed TV (free) on a machine that will be unattended, remotely accessed only. I have set it up accordingly however when remote access is requested the remote machine requires that access be confirmed which makes it no use for unattended access. If I manually acknowledge the request (show screen) I get a…
This discussion has been merged.
Hi, We are making some changes to our policies for both Windows and macOS and adjusting the block/allow list, essentially we are locking down who can connect to our devices so that only people in our org can connect. As seen in the image we have created two test profiles which have been deployed to test devices in the same…
When using TeamViewer on iPad pro (iPad OS 26) and the iPad is connected to an extended screen via HDMI line by a Hub, the mouse (connected to iPad via Bluetooth or USB via Hub) scroll button is not applicable in operating a Windows computer on the extended screen via TeamViewer.
Hi All, I've been running into this strange issue with a handful of devices on our Teamviewer. We have a couple of device groups that we use in order to separate access permissions between agents. 3 or so devices seem to keep reverting back to the original group that we define in the custom module that we deploy via SCCM.…
We are using the TeamViewer Web API to retrieve remote connection reports using the following https://webapi.teamviewer.com/api/v1/reports/connections?deviceid=[Removed as per Community Guidelines] In the TeamViewer Management Console, under: Group: North America Cytometry for Non-IVD Tab: Connection Reports Date Range:…
Hi, I am having big problems trying to install the TV host and having it assign to our account with easy access configured. Using Windows 11 Pro I have tried the new 'add a device via link' method. I have tried using the scripts on the following KB page : These both install the host and add it to the account, but i still…
Hello, I am wondering if it is possible to use the Teamviewer Status subscription for Microsoft Teams to post in private channels. I want to set this up so that only the appropriate parties are getting notifications - a private channel seems to be the easiest way to accomplish this but from my reading it may not be…
Hi all, We would like to inform you of an important upcoming update regarding TeamViewer 11 and 12 license holders. As part of our ongoing commitment to delivering secure and high-performance remote connectivity, TeamViewer will officially end support for Versions 11 and 12 on 31 December 2025. What this means for you…