Hello, i just bought the new license with my existing account but could not activate it. this is the message that it gave me: We couldn’t activate your license. Please contact our customer support team for further assistance and share the details below.[{"license":{"k":"baf88ee0-f62b-403e-8bfc-05088a576378","t":"5","d":null},"reason":"samelicensetype"}]
second license was purchased specifically for simultaneous use and that activation is blocked by the samelicensetype error. Can you help me to merge this 2 licenses or can we create the new account and transfer this license? Please advice. Please help me to solve this issue ASAP. Thank you