Your trusted place to explore and exchange TeamViewer knowledge.
Hello everyone, While providing remote support through TeamViewer, I noticed an unusual issue when testing browser-based tools on two different Windows computers. The systems have the same browser version, similar regional settings, and synchronized system clocks. However, when entering identical date and time values, the…
I would like to suggest a feature that automatically remaps keyboard shortcuts when connecting from macOS to Windows via TeamViewer. Currently, when connected from macOS to Windows, we need to use Control + C for copying instead of Command + C. This feature would automatically convert macOS keyboard shortcuts to their…
Hello, i just bought the new license with my existing account but could not activate it. this is the message that it gave me: We couldn’t activate your license. Please contact our customer support team for further assistance and share the details…
Hi everyone, I've recently switched to the new TeamViewer Remote interface and I can't find the "Remote Control using Windows Authentication" option that was available in TeamViewer Classic. In the old interface, when a customer connected via QuickSupport/Service Case, I could see the session in the Computers & Contacts…
Hello Team, This is Aditya. Recently, I have installed my astronomical equipment in the Remote Observatory in China. I live in South Korea. So, I need to use my PC remotely every day to start the imaging session and then disconnect. Initially, as it's my first experience, I may need to stay online for a few hours or…
Dear Support, Some devices are not allowing me to remove control, but other devices are allowing me to control. I noticed that the machine that I do not have access the arrow point is different. It looks like a policy issue, but both machines are under of the same policy. One difference is that the first is on the "All…
Hi I want to help my mother with her mobile phone. Which Team Viewer solutions do I need forbeing able to help her remotely?
Hello! I have access to a remote pc via TeamViewer only, but I can't connect because it says it's an old version. How can I know which version is installed on my remote PC? PC is visible online in my account. Appreciate any help! Thank you!
Using the TeamViewer Windows pc app (currently as an unpaid/free user), I can repeatedly control an Android phone (with the TV QuickSupport Android app installed and running in the background) without the user of the phone being required to do anything at all (the user having previously authorized that access). That phone…
I purchased two laptops and installed Teamviewer version 15.57 on both.. I want to remote into one of the laptops when I know its powered on & logged into Windows ( i.e. unattended). I could do this previously using an earlier version, but I cannot set this feature on this new version of Team view? Any guidance would be…
It looks like you're new here. Sign in or register to get started.
Be part of the conversations shaping TeamViewer
Learn more about the latest feature we’ve released.
Discover quick, practical tips to get more out of TeamViewer each month.