I have checked SPAM but never got the activation email. The money has been taken from my account but I cannot activate my team viewer and until its activated there is no support available. I'm completely frustrated by the lack of support from such a big company. How to do speak to someone about this ?
I purchased a subscription and received a response from the for saying, "Your TeamViewer subscription is active." But I have not received any email messages with details about the license or to confirm the account. I opened this account manually, under the same email address. Please let me know what I need to do to…
I have recently today purchased the license required to use team viewer but no email has been received and my account still shows as a free license. Please advise.
My TeamViewer licence expired early this year, and I didn't pay for the renewal at the time. Recently, I received an email notice from Creditreform asking me to pay the overdue invoice because my subscription was auto-renewed. I made full payment, including extra fees as requested last week. I expected to see the licence…
This discussion has been merged.
hello I need to cancel my account and this seems to be the only way I can get a hold of someone. Can you please cancel my account before the free trial ends? Email on my account is [removed per Community Guidelines]. Thank you! Jennifer Ihrig
Hi, I originally signed up with gmail and bought a license. I deleted my account and signed up again directly with my email thinking the license would automatically transfer since it's the same email. Please refund my license I will get a new license at a later date. I am unable to contact real support and do not want to…
[removed per Community Guidelines] Did not receive the email after payment Cannot login to new account [removed per Community Guidelines]
I'm a non-commercial user, and I use TeamViewer to connect from my work PC to my home PC. I dont use it very often, but when I tried today, I was disconnected after about 2 minutes, and when I tried to reconnect, it said immediate reconnections were delayed based on my license (or something like that). It then told me I…
Dear all, my remote access licence is only recognized when i sign in into my account portal but i cannot open a ticket, open the chat or anything related. When I sign into the app, I am listed as "free license". If i missed the activation email, it was most likely deleted from my spam folder. Any ideas how i can activate…
It looks like you're new here. Sign in or register to get started.
Join us at FastForward on Oct 14 and make this the last time you fix it.
Learn more about the latest feature we’ve released.
Discover quick, practical tips to get more out of TeamViewer each month.
Let’s fix that with proactive IT.