license Not activating

Question

[{"license":{"k":"ee730ad0-7064-4c4b-ab73-409fb2298e05","t":"5","d":null},"reason":"cannotactivateoncompany"}]

Valeria DP · Answer

Hello @Sdev2,

Thank you for visiting our Community.

Please verify that you are logging in with the correct credentials. If you are, we recommend contacting our dedicated  team, who can check the status of your license in our database.

Note: If possible, please provide them with the invoice or customer number.

Best regards,

Valeria