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Goodafternoon, I have made this extra account cause as a free user i am not able to get in contact with costumer support. But i have problem with my main account. I switched to a new phone and my authenticator did not go over to my new phone. But i also lost the back up codes to get into my account. I had everything set up…
So frustrated. Looking for a solution to help my elderly parents, and I cannot get it set up for unattended access. I have downloaded the app on both devices and signed into my free account on both devices. I've added both devices to the account. (Am I wrong here? Do I need to create a different account for their…
I wish close account for ever
I work in a lab where we have a licence for TV, as we use it frequently to access the PCs for support, data transfers, etc. The lab manager and I both have the PCs saved to our accounts for quick access. (For context, the lab manager is the one with TV admin rights). One of the PCs is greyed out for me, and after poking…
Hi, We are deploying the latest version of TV remote. We have several machines owned by our company but managed by external partners. Would it be possible to allow an existing TV account from another company to get easy connect feature on a dedicated host or group ? I saw I can add an existing account, but is it only to…
Last year, I decided to do the right things and pay for TeamViewer. I am a single trader and used it around a dozen times, having paid £450 for a year. This does not make sense, so I was not going to renew. I received an invoice from TeamViewer and immediately contacted them, asking to cancel. No, I was told you must give…
I have recently had an issue in changing my account from one email address to another I was advised by a Customer Support Specialist, that it was because my original email used was a social log in and that the only way to change my email address would be to delete the account and make a new one. I have done as advised, of…
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I am using the new interface as I use my google account to sign in. When I open the client initially, where it says: "Access and support from anywhere Sign in to TeamViewer Don't have an account? Create one here" I click on the button "sign in to TeamViewer, and it would normally bring up the login screen in which I press…
I'm using a free license, and since I replaced my computer and deleted the old devices from my teamviwer account, the web version of the account shows a total of two devices hosted (three are allowed), but when I log in on my computer it shows that the number of devices exceeds the license and refuses to log in. Now my…
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