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Hi, We are deploying the latest version of TV remote. We have several machines owned by our company but managed by external partners. Would it be possible to allow an existing TV account from another company to get easy connect feature on a dedicated host or group ? I saw I can add an existing account, but is it only to…
I have recently had an issue in changing my account from one email address to another I was advised by a Customer Support Specialist, that it was because my original email used was a social log in and that the only way to change my email address would be to delete the account and make a new one. I have done as advised, of…
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I am using the new interface as I use my google account to sign in. When I open the client initially, where it says: "Access and support from anywhere Sign in to TeamViewer Don't have an account? Create one here" I click on the button "sign in to TeamViewer, and it would normally bring up the login screen in which I press…
I'm using a free license, and since I replaced my computer and deleted the old devices from my teamviwer account, the web version of the account shows a total of two devices hosted (three are allowed), but when I log in on my computer it shows that the number of devices exceeds the license and refuses to log in. Now my…
I am running Teamviewer Version 15.65.6. Recently I switched over to the 'New Interface' after avoiding it for almost as long as I could. All the contacts I had before were added to the list and I can still connect via the ID and requesting the user to Allow the connection. Now I'm attempting to add new contacts to provide…
like the title said, I cannot connect with someone even though I have all their information IP and their password. I just get an unable to connect message. But I have checked if I connect when I go to do support for her. It works just fine then. Do we need to be on the same Wi-Fi? I am on iOS for Apple iPhone, she is on an…
I have a question about how to use "Team Viewer Host" and "TeamViewer Full Client" (free version). I have two PCs, and I want to remotely control the PC at home from the PC I use when I'm away. To do this, I installed "Team Viewer Host" on my home PC so that I can remotely control it unattended, and "TeamViewer Full…
Assisting a friend who i set up with Single User Team viewer. Successfully used in the past, however he is now having trouble logging in. The "invalid user name/password error" is displaying with an error code that I cannot track down via google. (mWTepuhE4Ut-1-A5-53-4R7) We have attempted to reset the password, which…
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