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Hello, i just bought the new license with my existing account but could not activate it. this is the message that it gave me: We couldn’t activate your license. Please contact our customer support team for further assistance and share the details…
anyone have an issue making an account it says vat id invalid??
I am unable to sign in to TeamViewer software (Windows) on 2 of my 3 devices. I click the sign in to TeamViewer button, the circle spins for a bit and then I get a screen that says the page couldn't be reached and that the page took too long to respond. I can get to the TeamViewer website (Chrome & Edge), but when I click…
Being retired I have been a free user for many years! I help elderly people. Today canceling my account on one computer I was setting up has canceled the account ON ALL MY COMPUTERS!!! My account now appears to NOT EXIST! I have managed to access my deleted email to login to the account by creating a New Password! BUT ALL…
Over the last week we have noticed a few times when remoting in to update or install software for users that we are getting two errors that prevent us from doing so. The screen goes black with "Your partner's desktop is no longer accessible". When trying to switch user's account to an admin account we get the "The screen…
I use "Recent Connections" routinely, to connect to recent PCs, so this is very disruptive to my workflow. I've got a problem, where TeamViewer's "Recent Connections" is not loading. I also see a "Some devices are still loading…" message forever. Is it possible that it's getting stuck on some recent connection that is not…
Hi everyone I recently sent my phone to be repaired and they switched it for a new device. Now I do not have access to my authenticator and my recovery passphrase anymore. I'm trying to find a way to get my account back but everything seems to lead into a dead end. I really need the account as our company policy does not…
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After installing Teamviewer and creating your TeamViewer account, follow these recommendations to ensure the highest level of security tailored to your needs. Secure your account: Set up two-factor authentication (2FA) Two-factor authentication (2FA) adds an extra layer of security to your TeamViewer account. Even if…
As a company administrator, you can review the connection reports for incoming and outgoing connections. This feature is not a traditional security setting but rather a feature that allows you to review all incoming and outgoing connections performed with your license. Find detailed information about Connections Reports…
If you plan to use unattended access for TeamViewer, you have to think about security, as your devices will be accessible all the time. Please follow the instructions below to make sure your Host is protected from unauthorized access at any time. Manage your device and grant Easy Access To guarantee the most secure remote…