Recent Connections - Not Loading

Question

I use "Recent Connections" routinely, to connect to recent PCs, so this is very disruptive to my workflow.

I've got a problem, where TeamViewer's "Recent Connections" is not loading. I also see a "Some devices are still loading…" message forever. Is it possible that it's getting stuck on some recent connection that is not online currently? How can I fix it?

Also, the problem started happening on TeamViewer 15.78.4, in case that matters.

See the screenshots below.

Devices (Basic View) - Recent Connections:

Devices (Advanced View) - Recent Connections:

Version:

Daniel Paluba · Answer

Once I installed the 14.x version, I could not connect because the remote PC uses a newer version.

I hoped that it will help, as it installed an older (15.2.x) version.

But no luck either.

Daniel Paluba · Answer

Same problem here with the same latest version. I have noticed it today. Do older versions work properly?

Ying_Q · Answer

Hello @Jacob Klein and @Stephane Crovi,

Thanks for bringing this to our attention. We’ve forwarded the behaviour you described to our internal team.

Our developers have been able to reproduce the issue and are actively working on a fix. We’ll keep you posted here as soon as it's resolved.

You can also check our changelogs and product updates for the latest information.

We’re sorry for the inconvenience and truly appreciate your patience.

Best,

Ying_Q