I have had the same partner ID on my Windows desktop computer for at least 3 years. I discovered today that the ID has changed. I didn't ask for that. I have not reinstalled TeamViewer. I got no notice that this had happened. Unfortunately, the change prevented me from using TeamViewer today the way I wanted while I was…
Hi, I'm having trouble sorting hosts by name in the latest TeamViewer on MacOS. I don't see this option anywhere, and with dozens of hosts in multiple groups, it's a real hassle. Another problem is that a host is shown as online even though it's offline. I've noticed this happens to a large number of hosts. Another problem…
I am struggling to find a decent KB article with a walkthrough for this. We are using an MDM (Mosyle) on an 95% Mac environment for our clients. We have hundreds of machines with TeamViewer Host, and have been manually installing it on every machine prior to setting up our MDM instances. We would like a clear walkthrough…
Hello, When a user signs in, the small notification pops up in the bottom right of the screen however is there a way to see a log of when a user has signed in? You cannot click on the notification as it just disappears but is there a way to see how and when someone signs in/out? Thank you!
when is end of life?
When connecting to my remote computer, keyboard input works but the mouse does not. I can't click anything. I already tried restarting and updating the graphics drivers, but the issue persists.
Is there an option to remove the constant annoying message about the subscription ending in ‘certain days’ at the top of the screen? As a technician, it’s extremely annoying as this is obviously outside of our control.. Also, is there a way to remove the recent connections list?
Trying to download TV on a Mac and getting the error "The disk image couldn't be opened, failed to mount filesystems". I'm getting this error across multiple Macs and and still the same on one without any MDM restrictions?
I was in the middle of working on a remote PC (4000 miles away) a few minutes ago when with absolutely NO warning whatsoever, TV dumped my connection and restarted. I can only assume that it had applied an update as there was a 'New Features' page when it restarted. This is extremely annoying. Please, if TV is going to…
I connect to a remote computer and control it. While explaning a concept to the remote user, I would like to show him/her how things are setup on my own computer. So, while remotely controling another computer, can I share my own screen with the remote user?
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