TeamViewer keeps deleting after every auto-update (macOS)

Alexander Gillam

Hello,

I've been using macOS for years and can't explain what keeps happening. For months now, after every auto-update of the software TeamViewer keeps disappearing from my applications. Only a remnant in Application Support remains. So I have to re-download and install TeamViewer every time. That is extremely weird and irritating and I have no idea what could cause that and so how I could fix that. I run as an admin.

Thanks.

SophE

Hi @Alexander Gillam,

Welcome to the TeamViewer Community, and thanks for sharing the details!

If TeamViewer is removed from your applications folder after each auto-update, it may be worth checking whether macOS is affecting the installation during system maintenance, backups, or update processes.

As a first troubleshooting step, we recommend following the guidance in the following Knowledge Base article:

Troubleshoot after a Backup or OS update on Mac

After following those steps, please monitor the next auto-update and let us know whether TeamViewer remains installed or if the same behavior occurs again. Any additional details about your macOS version and TeamViewer version would also help us investigate further.

We look forward to your update.

Best,
Sophia