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Over the last week we have noticed a few times when remoting in to update or install software for users that we are getting two errors that prevent us from doing so. The screen goes black with "Your partner's desktop is no longer accessible". When trying to switch user's account to an admin account we get the "The screen…
Hi, I am trying to help someone reset their password on their account but the email does not arrive (we checked spam), can you please assist me in fixing the issue? Thanks.
I have a remote user in Argentina with a MacBook using TV to connect to a similar MacBook here in the US. OS and TV versions are updated and matching. Each time the remote user disconnects from the TV session, it is not impossible for her to reconnect until one of us on-site either restarts the laptop or logs in as her and…
I started using TeamViewer to manage and access my Media Server PC on my home network from several laptops within the same network. Everything works fine, except I noticed that Wake-on-LAN only functions if I use the old TeamViewer interface, which feels outdated in terms of features, even though I prefer the new…
I am using TeamViewer Host 15.79 and my custom configuration is not being applied. Yes, Account Assignment is being performed, but the custom configuration is NOT being applied. We have never had an issue before the latest version with the Custom Configuration. I have seen the workaround posted for 15.78 - CUSTOMCONFIGID…
Hello TeamViewer Community, We have a TeamViewer Corporate license and are currently deploying TeamViewer Host through Microsoft Intune. Previously, we deployed TeamViewer Host as a Line-of-Business (LOB) MSI application in Intune using the following MSI parameters: CUSTOMCONFIGID=XXXXXX ASSIGNMENTID= DESKTOPSHORTCUTS=0…
I have a business account and am a long time user. I use a mac to administrate mac computers. I usually have many open sessions all fullscreen and switch between them using the control left and control right keyboard shortcuts. Recently, I noticed if I have any Teamviewer sessions open, these keyboard shortcuts stopped…
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I use "Recent Connections" routinely, to connect to recent PCs, so this is very disruptive to my workflow. I've got a problem, where TeamViewer's "Recent Connections" is not loading. I also see a "Some devices are still loading…" message forever. Is it possible that it's getting stuck on some recent connection that is not…
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After installing Teamviewer and creating your TeamViewer account, follow these recommendations to ensure the highest level of security tailored to your needs. Secure your account: Set up two-factor authentication (2FA) Two-factor authentication (2FA) adds an extra layer of security to your TeamViewer account. Even if…
As a company administrator, you can review the connection reports for incoming and outgoing connections. This feature is not a traditional security setting but rather a feature that allows you to review all incoming and outgoing connections performed with your license. Find detailed information about Connections Reports…
If you plan to use unattended access for TeamViewer, you have to think about security, as your devices will be accessible all the time. Please follow the instructions below to make sure your Host is protected from unauthorized access at any time. Manage your device and grant Easy Access To guarantee the most secure remote…