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When you're facing a technical issue, the TeamViewer Community is here to help. However, to receive the most accurate and timely support, it's essential to describe your problem clearly. A well-written post not only helps others understand your situation faster, it also increases the chances of receiving a helpful…
Whether you're here to ask questions, share insights, or just explore, knowing how to interact effectively can make your experience smoother and more rewarding. Here's how you can engage with others like a pro: 1. Like posts to show support If you find a post helpful, insightful, or simply well-written, click…
Do you have a feature in mind that could make TeamViewer even better? Or maybe you've spotted a small improvement that could save time or enhance usability? The Product ideas category is where you can share your suggestions, vote on others', and collaborate with the TeamViewer Community and product teams. What is the…
When connecting to my remote computer, keyboard input works but the mouse does not. I can't click anything. I already tried restarting and updating the graphics drivers, but the issue persists.
Is there an option to remove the constant annoying message about the subscription ending in ‘certain days’ at the top of the screen? As a technician, it’s extremely annoying as this is obviously outside of our control.. Also, is there a way to remove the recent connections list?
Trying to download TV on a Mac and getting the error "The disk image couldn't be opened, failed to mount filesystems". I'm getting this error across multiple Macs and and still the same on one without any MDM restrictions?
I was in the middle of working on a remote PC (4000 miles away) a few minutes ago when with absolutely NO warning whatsoever, TV dumped my connection and restarted. I can only assume that it had applied an update as there was a 'New Features' page when it restarted. This is extremely annoying. Please, if TV is going to…
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Hi all, We would like to inform you of an important upcoming update regarding TeamViewer 13 and 14. As part of our ongoing commitment to delivering secure and high-performance remote connectivity, TeamViewer will begin the end-of-life phase-out process for Versions 13 and 14 on 31 October 2026. This date marks the start of…
Hi all, We’re making it easier to use TeamViewer’s AI capabilities and give you more control during remote sessions. What’s new AI features are enabled by default for your company. You can turn them off anytime in Admin settings → TeamViewer AI. In Session Insights, the default setting for outgoing connections is set to…
Hi all, We would like to inform you of an important upcoming update regarding TeamViewer 11 and 12 license holders. As part of our ongoing commitment to delivering secure and high-performance remote connectivity, TeamViewer will officially end support for Versions 11 and 12 on 31 December 2025. What this means for you…
Hi all, We would like to announce that as of 29 April 2025, TeamViewer will no longer actively service Windows 7, Windows 8, Windows 8.1, Windows Server 2008 R2, Windows Server 2012, and Windows Server 2012 R2 operating systems. The main driver for this has been the announcement by boost.org (boost libraries for C++) that…