Learn how to get the most out of the Community
Your welcome message awaits.
When you're facing a technical issue, the TeamViewer Community is here to help. However, to receive the most accurate and timely support, it's essential to describe your problem clearly. A well-written post not only helps others understand your situation faster, it also increases the chances of receiving a helpful…
Whether you're here to ask questions, share insights, or just explore, knowing how to interact effectively can make your experience smoother and more rewarding. Here's how you can engage with others like a pro: 1. Like posts to show support If you find a post helpful, insightful, or simply well-written, click…
Do you have a feature in mind that could make TeamViewer even better? Or maybe you've spotted a small improvement that could save time or enhance usability? The Product ideas category is where you can share your suggestions, vote on others', and collaborate with the TeamViewer Community and product teams. What is the…
This discussion has been merged.
In my own pc, with an older version of TV I don't see this issue. On newer versions, connecting to a PC with teamviewer host, and 3 monitors, the icons at the top for "toggle monitor" don't appear at the start. Clicking "view" - but not actually selecting anything is enough to make the monitor icons appear. So please fix…
Today I had an update, and I am not getting any pictures from my PCs where to display is off. It says no physical monitors present creating virtual display and all I get is black screen. If I turn on the display it works, I only have the problem when the display is turned on.
8/30/2026. This is now occurring in our environment. Both computers (mine and the one I access remotely) are Windows 11. Everything was fine until this morning. I am now receiving the same pop-up screen "Starting remote session"). This is delaying my work. It seems that TeamViewer did another software update? It really…
Hello, I am using a paid Teamviewer account. Recently, on Device A, the standalone Windows app will: Prompt me to log in (even if I have logged in earlier that day) Accept my password Not accept my 2FA code from Google authenticator app on my phone. (no error message; just nothing happens) But it will accept the exact same…
Hi all, We would like to inform you that, as of 25 August 2026, TeamViewer will no longer provide support, maintenance, security updates, or compatibility assurances for TeamViewer Remote Control, TeamViewer QuickSupport, and TeamViewer Assist AR running on iOS 15, iOS 16, iPadOS 15, and iPadOS 16. This change is in line…
Hi all, We are happy to announce the release of the TeamViewer native ARM client for Windows devices. This release brings native support for Windows on ARM and extends compatibility to a broader range of modern hardware. What’s included in this release We now natively support Windows on ARM devices with the TeamViewer…
Hi all, We would like to inform you of an important upcoming update regarding TeamViewer 13 and 14. As part of our ongoing commitment to delivering secure and high-performance remote connectivity, TeamViewer will begin the end-of-life phase-out process for Versions 13 and 14 on 31 October 2026. This date marks the start of…
Hi all, We’re making it easier to use TeamViewer’s AI capabilities and give you more control during remote sessions. What’s new AI features are enabled by default for your company. You can turn them off anytime in Admin settings → TeamViewer AI. In Session Insights, the default setting for outgoing connections is set to…
Hi all, We would like to inform you of an important upcoming update regarding TeamViewer 11 and 12 license holders. As part of our ongoing commitment to delivering secure and high-performance remote connectivity, TeamViewer will officially end support for Versions 11 and 12 on 31 December 2025. What this means for you…