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Enhance the security of your remote devices
At TeamViewer, we are committed to providing you with the most secure and seamless remote access experience. One key step in achieving this is moving away from using personal passwords for your remote devices. Instead, we encourage you to manage your devices by assigning them to your account and connecting via unattended…
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Get started with TeamViewer Remote
Dear TeamViewer Community, Starting October 2024, TeamViewer Free users who haven’t already upgraded will move to our new interface. This ensures they have access to the latest features and enhanced security. Please note: For a limited time, you can switch back to the classic interface if needed. Benefits of the new…
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Digitally signed invoices for enhanced security
Dear TeamViewer customers, Your security is our top priority. In line with that, we’re implementing a more secure way of invoicing. From early January 2025, all invoices issued by TeamViewer will be digitally signed using a secure digital certificate for the Nordic region, which includes Denmark, Finland, the Faroe…
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Important updates for the QuickJoin app and TeamViewer Meeting
Hi all, We want to announce some updates regarding the TeamViewer QuickJoin application and the URL meeting.teamviewer.com for user management. Removal of the QuickJoin application Effective 20 December 2024, the TeamViewer QuickJoin application will be removed from the TeamViewer download pages. After this date, customers…
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How to protect yourself from invoice scams
Protecting yourself from invoice scams is crucial in today’s digital age. Here are some practical tips to help you stay safe. Verify the sender is TeamViewer Always check the sender’s email address. Scammers often use addresses that look similar to legitimate ones but may have slight variations. For invoices, TeamViewer…
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Important updates for TeamViewer on macOS 15 Sequoia
Dear TeamViewer Community, Apple’s latest macOS 15, named Sequoia, introduces some new security features that will impact the TeamViewer user experience. To ensure smooth remote access and avoid interruptions, please review the following changes and recommendations when using TeamViewer on macOS 15. Note: This applies to…
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Stay informed with our new email notification for security bulletins
At TeamViewer, transparency around cybersecurity has always been a top priority. As cyberattacks continue to rise globally, we’re committed to keeping you informed and protected. That’s why we’re excited to announce a new feature: email push notifications for our security bulletins. You can now subscribe to receive…
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Community badges revamp — What are Community badges?
Hello everybody, We are delighted to announce that our Support Forum is getting new badges! Why were our badges revamped? To make your journey through the Community ranks even more astonishing, we have created a brand-new gamification system for our Support Forum's badges. Our new badge system will support your journey…
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Community ranks revamp — What are Community ranks?
Hello everybody, We are thrilled and delighted to share with you all the fantastic news that our Support Forum is getting a brand-new ranking system! Why are we getting new ranks? To make TeamViewer's learning journey even more exciting, we have created a brand-new gamification system for our Support Forum. We'd love to…
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Introducing the new TeamViewer Tensor interface
Dear TeamViewer Tensor customers, We are happy to announce the release of TeamViewer Tensor’s brand-new interface, making you more efficient than ever. This exciting release brings a modern look to enhance your user experience. But here's the kicker – you're in full control! Explore the new TeamViewer Tensor interface now…
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Help Needed: "IDS_STATUS_MSG_NOROUTE_SessionLimit" Error (Premium License)
Hello TeamViewer Community, I’m encountering an issue with TeamViewer and would appreciate any assistance. I’m getting the error message "IDS_STATUS_MSG_NOROUTE_SessionLimit" when I try to connect to my remote PC. Here’s what I’ve tried so far: Disconnected my remote PC from any devices. Deleted the remote devices and…
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I can't attach files in Service Desk
My customer is unable to attach an image when he tries to create a ticket from Service Portal and I am unable to attach an image when I submit a reply to a customer's ticket.
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How can I delete a computer from the All group in management console?
How can I delete a computer from the All group in management console? I have a computer that suffered a catastrophic failure. How can I delete it from the All group in management console? Thanks.
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A computer I added to a group is greyed out with a status of "pending join"
A computer I added to a group is greyed out with a status of "pending join". How can I fix this so the computer is available in the group? Thanks.
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why the free version doesn't work?
Why isn't my free version working? When I try to log in, I receive a message saying "business use detected," and my account is blocked. I’m only using it on one computer, and yet TeamViewer is classifying it as business use. This is not for business, it's barely used on occasion for personal purposes. Could someone from…
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The file system reported an error, Android to Windows
I tried file copy from an Android tablet or an Android phone to several Win 11 PCs using the Teamviewer app. Always get an error: "The file system reported an error". Tried writing to the desktop and to other folders. It always errors. PC to PC file copy works fine. Android copy to PC always fails.
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free version time limit
Does the free version for personal use have a time limit?
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Leider kann ich nicht die neue Benutzeroberfläche des Teamviewer nutzen.
Kann kann keine einmalige Passwörter generieren um mit meinem Bekannten eine Fernwartung durchzuführen um meine Laptop zu checken. Bitte in deutsch schreiben. Gerne können Sie mit mir eine Fernwartung durchführen um die Einstellungen zu kontrollieren u nd einzustellen. Danke
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Non-professional Account Locked Again?
My account was locked again, suggesting I pay for a subscription. This is at least the third time this has occurred. I use TeamViewer only for connecting to my own computers over a LAN. Please unlock it. I filled out the request form about a week ago. If you know of a similar program that doesn't need to go over the…
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I'm not getting the email to verify a trusted device or team viewer login
I have a new laptop and I'm trying to load team viewer and log in for the first time and it said that it sent me a link to my email to verify my device, but the email does not show up.