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Hi all, We would like to inform you of an important upcoming update regarding TeamViewer 11 and 12 license holders. As part of our ongoing commitment to delivering secure and high-performance remote connectivity, TeamViewer will officially end support for Versions 11 and 12 on 31 December 2025. What this means for you…
Hi all, We’re making it easier to use TeamViewer’s AI capabilities and give you more control during remote sessions. What’s new AI features are enabled by default for your company. You can turn them off anytime in Admin settings → TeamViewer AI. In Session Insights, the default setting for outgoing connections is set to…
Hi all, We would like to announce that as of 29 April 2025, TeamViewer will no longer actively service Windows 7, Windows 8, Windows 8.1, Windows Server 2008 R2, Windows Server 2012, and Windows Server 2012 R2 operating systems. The main driver for this has been the announcement by boost.org (boost libraries for C++) that…
I've installed Teamviewer version 15.41.7 this morning to test the hopefully fixed high CPU usage. I didn't expect a new UI coming, but wow, is this bad. extremely unresponsive and slow new session feature hardly working (also because of the performance issues) hard to read, chaotic design buttons shown to users that don't…
I'm beyond frustrated. I've used TV for many years without issue. Now all of a sudden my license doesn't show up and it thinks I only have the free version. Reached out to support and all they send me is the same stuff that shows up on knowledge base, but nowhere does it ask me to activate my license. I knew it was…
I seem to remember there was a section in the console that listed computers and their last time online. Is it still available and, if so, where do I find it in the menu system?
I want to cancel my subscription
I had a basic business account with access to Three devices, I applied for a trial but I cancelled days after starting day, the trial expired and now I cant access my three chosen devices unless I buy an add on or upgrade the license. How I can get back my Business license?
I used to help my brother in law with problems on his Samsung smartphone via Quick Support. Since a few days I can connect to his phone, but remote control doesn't work anymore. The only thing that is possible for him is to type a message for me, but I cannot do anything on his phone
I have 2 personal laptops with one, mostly, dedicated to business and the other one 100% personal. I used TV for years to log in to my personal system from offsite. Now, I have both systems in the same room and, due to hardware upgrades and, frankly, not using TV for well over a year, I simply can't remember how I'd linked…
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As a company administrator, you can review the connection reports for incoming and outgoing connections. This feature is not a traditional security setting but rather a feature that allows you to review all incoming and outgoing connections performed with your license. Find detailed information about Connections Reports…
If you plan to use unattended access for TeamViewer, you have to think about security, as your devices will be accessible all the time. Please follow the instructions below to make sure your Host is protected from unauthorized access at any time. Manage your device and grant Easy Access To guarantee the most secure remote…
Besides providing a strong and secure backbone and infrastructure, TeamViewer is proud to be in compliance with a variety of international standards and requirements. Please find all the relevant information on our https://compliance.teamviewer.com/