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You might be used to connecting the same way every time in TeamViewer. What many users don’t realize is that there are different connection options depending on what you want to do. There’s a small detail in TeamViewer Remote that can help you skip that step entirely. It’s easy to miss, but once you notice it, it quickly…
Hi all, We would like to inform you of an important upcoming update regarding TeamViewer 11 and 12 license holders. As part of our ongoing commitment to delivering secure and high-performance remote connectivity, TeamViewer will officially end support for Versions 11 and 12 on 31 December 2025. What this means for you…
Hi all, We’re making it easier to use TeamViewer’s AI capabilities and give you more control during remote sessions. What’s new AI features are enabled by default for your company. You can turn them off anytime in Admin settings → TeamViewer AI. In Session Insights, the default setting for outgoing connections is set to…
I am on a Mac connecting to a Windows 10 desktop. I am unable to change the resolution. I select View>Screen Resolution and selecting any resolution will not change it—a checkmark remains next to 1024 x 768. I have scaling set to Scaled. I have the issue on another Mac (laptop) as well. It seems like there is a problem…
Hi We have a requirement that an external organization can also remote a small group of our devices. I know they're also Teamviewer customers. Can they remote our machines with their own licence, or are we better to allocate a licence from our tenant? Is there a guide on how to do this ?
Trying to download TV on a Mac and getting the error "The disk image couldn't be opened, failed to mount filesystems". I'm getting this error across multiple Macs and and still the same on one without any MDM restrictions?
Hello, we are struggling to get the devices to automatically register and be assigend to the company. We have created a TeamViewer Host in the new Admin Portal via Custom Modules and downloaded the MSI. We then tried to manually install the msi with the CUSTOMCONFIGID via powershell and also via Intune. The installation of…
I was in the middle of working on a remote PC (4000 miles away) a few minutes ago when with absolutely NO warning whatsoever, TV dumped my connection and restarted. I can only assume that it had applied an update as there was a 'New Features' page when it restarted. This is extremely annoying. Please, if TV is going to…
Hi, I am assisting my 96-year-old mother who is currently in hospital/rehab and using TeamViewer to do so . Today i received a msg stating that I have connected 30 times. In the past, the requirement was much lower however in the past 30-45 days I have been connecting more to perform required agenda on her behalf.
We request the ability for licensed users in a company to maintain user‑owned private devices (e.g. personal laptops/home lab systems) with unattended access (Easy Access), without those devices becoming company‑managed assets visible to all company admins. Use case: Personal development machines Home PCs used occasionally…
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After installing Teamviewer and creating your TeamViewer account, follow these recommendations to ensure the highest level of security tailored to your needs. Secure your account: Set up two-factor authentication (2FA) Two-factor authentication (2FA) adds an extra layer of security to your TeamViewer account. Even if…
As a company administrator, you can review the connection reports for incoming and outgoing connections. This feature is not a traditional security setting but rather a feature that allows you to review all incoming and outgoing connections performed with your license. Find detailed information about Connections Reports…
If you plan to use unattended access for TeamViewer, you have to think about security, as your devices will be accessible all the time. Please follow the instructions below to make sure your Host is protected from unauthorized access at any time. Manage your device and grant Easy Access To guarantee the most secure remote…