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Hi all, We would like to inform you that, as of 25 August 2026, TeamViewer will no longer provide support, maintenance, security updates, or compatibility assurances for TeamViewer Remote Control, TeamViewer QuickSupport, and TeamViewer Assist AR running on iOS 15, iOS 16, iPadOS 15, and iPadOS 16. This change is in line…
Imagine you're working from home and need to join a Microsoft Teams meeting that's only available on your office workstation. The meeting invitation is there, the application is already running there, and everything you need for the call lives on that remote device. But your microphone and camera are sitting on the laptop…
Hi all, We would like to inform you of an important upcoming update regarding TeamViewer 11 and 12 license holders. As part of our ongoing commitment to delivering secure and high-performance remote connectivity, TeamViewer will officially end support for Versions 11 and 12 on 31 December 2025. What this means for you…
Hi all, We’re making it easier to use TeamViewer’s AI capabilities and give you more control during remote sessions. What’s new AI features are enabled by default for your company. You can turn them off anytime in Admin settings → TeamViewer AI. In Session Insights, the default setting for outgoing connections is set to…
Operating system - Windows Version - 15.80.4 Release date - 2026-07-28 New features Added support for Admin settings, device management, Single-Sign-On (SSO) and Microsoft LAPS integration to the Hybrid Conditional Access. Tensor-licensed customers can now forward their local microphone and camera to the remote device,…
Hello, I have a license for 15 PCs, which has just been renewed for another year. However, I found that I only have access for 3 PCs, how can we change this, please?
Hi TeamViewer Support and Community, I recently noticed an automatic subscription charge from TeamViewer on my credit card, but I manage multiple email accounts and cannot remember which email address is linked to the active paid subscription. Could a TeamViewer staff member or support representative please reach out to me…
I have a Premium plan and with two people in my company, feel that I am being way over charged for the services that we use. The management console allows you to upgrade, but not downgrade. If I cant downgrade, I will be forced to not renew my subscription and use another service.
I have casually used Teamviewer over the last 10 years or so to remotely help friends and family here and there, but I recently upgraded most of the hardware in my windows PC and as such I assume my device ID or whatnot has changed. Because of this, I can't access my PC remotely through the mobile app like I used to. I…
Over the last week we have noticed a few times when remoting in to update or install software for users that we are getting two errors that prevent us from doing so. The screen goes black with "Your partner's desktop is no longer accessible". When trying to switch user's account to an admin account we get the "The screen…
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After installing Teamviewer and creating your TeamViewer account, follow these recommendations to ensure the highest level of security tailored to your needs. Secure your account: Set up two-factor authentication (2FA) Two-factor authentication (2FA) adds an extra layer of security to your TeamViewer account. Even if…
As a company administrator, you can review the connection reports for incoming and outgoing connections. This feature is not a traditional security setting but rather a feature that allows you to review all incoming and outgoing connections performed with your license. Find detailed information about Connections Reports…
If you plan to use unattended access for TeamViewer, you have to think about security, as your devices will be accessible all the time. Please follow the instructions below to make sure your Host is protected from unauthorized access at any time. Manage your device and grant Easy Access To guarantee the most secure remote…