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Hi everyone, I'm experiencing an annoying glitch with my TeamViewer desktop client regarding my device groups. The Issue: When I turn on my computer and TeamViewer launches on startup, it fails to load my actual device folders. Instead, under "All Groups," it only displays a single folder named "Unknown" with a…
I'm unable to migrate the device; it's giving an error Pending devices1 devices didn't migrate yet. Please make sure these devices are online so that the migration can be completed. The device is online, TeamViewer is running, and I'm using the same device for migration. Please help resolve this issue.
Hello Team, This is Aditya. Recently, I have installed my astronomical equipment in the Remote Observatory in China. I live in South Korea. So, I need to use my PC remotely every day to start the imaging session and then disconnect. Initially, as it's my first experience, I may need to stay online for a few hours or…
I'm beyond frustrated. I've used TV for many years without issue. Now all of a sudden my license doesn't show up and it thinks I only have the free version. Reached out to support and all they send me is the same stuff that shows up on knowledge base, but nowhere does it ask me to activate my license. I knew it was…
When I add a new device, and then try to connect to it, I get the attached error message. Though it is a free account, I use rarely, but those times that I do use it, I fully need to. There is NO company name or logo associated with my account whatsoever, so I am at a loss. Many thanks in advance.
Hi all, We would like to announce that as of 29 April 2025, TeamViewer will no longer actively service Windows 7, Windows 8, Windows 8.1, Windows Server 2008 R2, Windows Server 2012, and Windows Server 2012 R2 operating systems. The main driver for this has been the announcement by boost.org (boost libraries for C++) that…
Hello, I have vision problems and wear glasses. On my Windows 11, I went to Windows accessibility and enabled mouse pointer zoom, but when I use TeamViewer Remote, the mouse pointer is small; it's not the size of my desktop with the zoom enabled.…
If I enable Remote Task Manager, I can access remote processes and services. This is a very good feature and should be available outside of Remote Task Manager, including using QuickSupport, because if the machine is very slow, it would be possible to see which process is consuming a lot of CPU and kill it, or even restart…
Hi, I got flagged for commercial use. I found out that using TeamViewer from university networks is considered commercial use. However, if the argument for that counting as commercial use is as below, shouldn't it only count as commercial use in certain countries? Some countries have free education.…
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As a company administrator, you can review the connection reports for incoming and outgoing connections. This feature is not a traditional security setting but rather a feature that allows you to review all incoming and outgoing connections performed with your license. Find detailed information about Connections Reports…
If you plan to use unattended access for TeamViewer, you have to think about security, as your devices will be accessible all the time. Please follow the instructions below to make sure your Host is protected from unauthorized access at any time. Manage your device and grant Easy Access To guarantee the most secure remote…
Besides providing a strong and secure backbone and infrastructure, TeamViewer is proud to be in compliance with a variety of international standards and requirements. Please find all the relevant information on our https://compliance.teamviewer.com/