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End of support for TeamViewer versions 11 and 12
Hi all, We would like to inform you of an important upcoming update regarding TeamViewer 11 and 12 license holders. As part of our ongoing commitment to delivering secure and high-performance remote connectivity, TeamViewer will officially end support for Versions 11 and 12 on 31 December 2025. What this means for you…
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End of support for macOS 12 (Monterey)
Hi all, Starting 25 November 2025, TeamViewer will officially end support for macOS 12 (Monterey). This decision follows Apple’s discontinuation of security updates for macOS 12 as of July 2024. What this means for you From the 25 November 2025 release onward, new versions of TeamViewer will no longer be compatible with…
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TeamViewer and macOS 26 Tahoe
Hi all, Apple will release macOS 26 Tahoe on Monday, September 15. We’ve been preparing for this update and are working hard to ensure full compatibility with TeamViewer products. TeamViewer compatibility We expect to announce official support for TeamViewer full client, Host, and QuickSupport shortly after the release. We…
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Welcome to the new TeamViewer: A fresh look and a simpler experience
TeamViewer has a brand-new look—and it’s now easier than ever to support your customers, colleagues, and devices from one single platform. We’ve redesigned the TeamViewer experience to bring everything you need into one place, giving you a smoother, more modern, and more powerful interface. Whether you’re a long-time user…
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TeamViewer Intelligence - AI Features that supercharge your IT support
Remote support just got smarter. With TeamViewer Intelligence, you can now harness the power of AI to work faster, document better, and troubleshoot like a pro. Meet your new AI assistants: Session Insights and TeamViewer CoPilot. Session Insights: Let AI handle the documentation Tired of writing session notes? Session…
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Easy connections with Device Dock and global search in TeamViewer
TeamViewer Remote just made connecting to your devices faster and more intuitive, whether you're juggling multiple tasks or managing a large fleet of endpoints. With the Device Dock and global search, you can now navigate and connect like a pro. Stay in the flow with Device Dock The Device Dock is your always-on,…
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Improved user management in the new TeamViewer
Managing users in TeamViewer just became a whole lot simpler. With the redesigned TeamViewer experience, admins now have smarter tools to organize users, assign permissions, and keep everything under control, even as teams grow or change. Whether you’re onboarding new employees or re-structuring your IT setup, user…
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Better device management and ownership in the new TeamViewer
In TeamViewer Remote, we’ve made it easier to assign, organize, and manage devices across your organization. Whether you're supporting five or 5000 devices, the latest improvements give you more control and a clearer overview, all in one place. Let’s walk through what’s new. Assign devices to the company, not just…
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The easiest way to assign devices in TeamViewer — Meet the new custom Host link
Managing remote devices just got a whole lot simpler. If you regularly provide unattended remote support, you know how important it is to ensure all devices are properly assigned to your company in TeamViewer. We’re excited to introduce a new and super simple way to do just that: the custom Host assignment link. No more…
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Important reminder for TeamViewer 10 license holders
Hi all, We’d like to remind all TeamViewer 10 license holders that complimentary access to TeamViewer 15, granted as a courtesy following the end-of-life of TeamViewer 10, will end on December 31, 2025. What this means for you After December 31, 2025, access to TeamViewer 15 under this transitional arrangement will no…
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Fixing TeamViewer Easy Access: It worked at first, but now requiring manual approval!
TeamViewer is installed and signed in on Computer X (Ubuntu), with Easy Access enabled. I’m using the same TeamViewer account on Computer Y (Windows). Initially, I could connect to Computer Y using Easy Access (or the TeamViewer password) without issues across multiple sessions. However, it now prompts Computer X to…
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Adding new computers to managed groups?
The new interface is not very friendly. I'm not able to add newly installed TV computers to my managed device groups. This is what I have from support, other than them sending articles: You have only 03 ways of adding a device to your managed devices groups (Device Groups), one will be by managing the device manually in…
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new user is not seeing computers with TeamViewer installed on them.
We have several groups with computers in them that are shared to the 4 of us. For some reason, our new user cannot see the computers. He is a company administrator. Any thoughts?
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Quick Support in "New interface"
I have quick support configured for the group that I named "Support". Once I enable the "New interface" the "Support" group is missing and I can't find any pending sessions to connect.
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I am being asked for a password despite Easy Access on the remote computer
Hi I had 2 computers connected to TeamViewer and had Easy Access enabled on the remote computer, so never had to enter a password. Now have both a new remote computer as well as a new supporting computer. I have installed TeamViewer on both devices, but despite having enabled Easy Access on the new remote computer I am…
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REMOTE PRINTING
NEED ASSISTANCE WITH ADDING MY PRINTER TO THE REMOTE COMPUTER.
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Unable to activate license
When attempting to activate the license using the procedure indicated in the email received, the message "Unable to activate" "We couldn't activate your license. Please contact our customer support team for further assistance and share the details below." ["ACTIVATION_FAILED"] How can I resolve and activate the license?
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Why all my managed devices list just vanished
Till some days ago I could find my managed devices whenever I was using teamviewer (loged in with my account obviously) And all of a sudden, today the managed devices list just vanished, it's totally empty.
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Merged: Teamviewer Remote printing not working, but says it is
This discussion has been merged.
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Feedback - New UI 2025
The new interface is so frustrating. The old one worked perfectly. Now I can't get the new one or the old one to work at all. Even the webpage, FAQs are extremely dense and impossible to get through. Used to absolutely love team view. Now it's extremely frustrating.