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Get started with TeamViewer Remote
Dear TeamViewer Community, Starting October 2024, TeamViewer Free users who haven’t already upgraded will move to our new interface. This ensures they have access to the latest features and enhanced security. Please note: For a limited time, you can switch back to the classic interface if needed. Benefits of the new…
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New updates regarding the free usage of TeamViewer 15
Dear TeamViewer users, We want to touch base with some important updates regarding TeamViewer. First and foremost, our commitment to providing top-notch security remains unwavering. In line with this commitment, we continuously release updates to enhance security measures and introduce new features. As part of this ongoing…
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Enhance the security of your remote devices
At TeamViewer, we are committed to providing you with the most secure and seamless remote access experience. One key step in achieving this is moving away from using personal passwords for your remote devices. Instead, we encourage you to manage your devices by assigning them to your account and connecting via unattended…
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Digitally signed invoices for enhanced security
Dear TeamViewer customers, Your security is our top priority. In line with that, we’re implementing a more secure way of invoicing. From early January 2025, all invoices issued by TeamViewer will be digitally signed using a secure digital certificate for the Nordic region, which includes Denmark, Finland, the Faroe…
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Important updates for the QuickJoin app and TeamViewer Meeting
Hi all, We want to announce some updates regarding the TeamViewer QuickJoin application and the URL meeting.teamviewer.com for user management. Removal of the QuickJoin application Effective 20 December 2024, the TeamViewer QuickJoin application will be removed from the TeamViewer download pages. After this date, customers…
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How to protect yourself from invoice scams
Protecting yourself from invoice scams is crucial in today’s digital age. Here are some practical tips to help you stay safe. Verify the sender is TeamViewer Always check the sender’s email address. Scammers often use addresses that look similar to legitimate ones but may have slight variations. For invoices, TeamViewer…
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Important updates for TeamViewer on macOS 15 Sequoia
Dear TeamViewer Community, Apple’s latest macOS 15, named Sequoia, introduces some new security features that will impact the TeamViewer user experience. To ensure smooth remote access and avoid interruptions, please review the following changes and recommendations when using TeamViewer on macOS 15. Note: This applies to…
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Stay informed with our new email notification for security bulletins
At TeamViewer, transparency around cybersecurity has always been a top priority. As cyberattacks continue to rise globally, we’re committed to keeping you informed and protected. That’s why we’re excited to announce a new feature: email push notifications for our security bulletins. You can now subscribe to receive…
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Community badges revamp — What are Community badges?
Hello everybody, We are delighted to announce that our Support Forum is getting new badges! Why were our badges revamped? To make your journey through the Community ranks even more astonishing, we have created a brand-new gamification system for our Support Forum's badges. Our new badge system will support your journey…
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Community ranks revamp — What are Community ranks?
Hello everybody, We are thrilled and delighted to share with you all the fantastic news that our Support Forum is getting a brand-new ranking system! Why are we getting new ranks? To make TeamViewer's learning journey even more exciting, we have created a brand-new gamification system for our Support Forum. We'd love to…
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Screen TimeTeamViewer Session Disconnecting After a Few Minutes
Hi, I've been using TV for a while, and recently I've encountered an issue. I used to be able to stay connected for about an hour, but now the session disconnects after only a few minutes of usage. Does anybody have the same issue? Is there a new time limit for the free version or setting that I need to adjust? Thanks!
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Not working
Keep getting " The maximum number of your concurrent TeamViewer sessions has been reached. Please wait until other sessions are closed or expand then umber of your session channels." I don't have any other sessions or channels, why is this not working, if cut off and restarted all computers on my account and still getting…
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Did just Teamviewer send a lawyer on me??
I don't know if it's a fake lawyer but they seem to know all my details. I was a paying customer (paid the bill in advance) in 2024 In 2025, I didn't chose to extend the subscription as I wasn't satisfied, but I was open to continue once my issue is fixed. I sent several emails about it every time Teamviewer emailed me to…
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Connection to Remote Team Viewer Computer Stales, and unable to reconnect
Hello Everyone; Good Day. Having a strange issue bothering me with lot of additional work on a remote shared computer. When 2 team viewer users are connected to remote computer after a while one of the connection looses the remote connection window but the remote commputer shows connection from this user in session list .…
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Annoying Irresponsive screen
Hi, Can anyone tell me if this is part of TeamViewer when I log in remotely the first time on a new day onto a machine?
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No validation email for trusted device comes through.
Hello, My problem is that when I try on an ubuntu server to grant easy access to teamviewer-host application, I sign in with my credentials and no email comes through to add it as a trusted device. In the past I had succeeded with this on the same machine. I need to readd it as a trusted device after an upgrade signed me…
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Attempting remote control for the first time to a client site get "reason unknown" error
I am working with a customer and am attempting to connect to their site via remote control. Access code was provided and confirmed by customer. As soon as I hit "Connect" I get a dialogue about needing to run the latest version. I did confirm the latest by "Check got newer version". Customer confirmed they had the same…
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Improve device's personal password popup
Please advise how to remove this message, we have hundreds of machines that we remote daily, multiple times a day, and this message needs to go away.
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[Windows] v.15.63.5
Operating system: Windows Version: 15.63.5 Release date: 2025-03-06 Bugfixes Fixed session summary not being sealed on session end.
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Problem with screen refresh
Hello, we need our licenses to provide support and remote maintenance on our PLCs for customers. Recently, a problem has arisen that prevents normal work. Attached is a short video that shows the problem. Recorded from the host, i.e. the PC on which the IDE is running. Monitor values are not displayed on either the host…