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You've just finished helping a colleague with an issue on their office computer; the problem is resolved, you've closed the remote session, and you have both moved on to other tasks. The catch? Neither of you is anywhere near the remote device. In moments like this, it's easy to wonder whether that computer is still…
Managing IT issues is now easier with TeamViewer ONE's new Resolution Center! It provides a centralized workspace where support teams can track, assign, and resolve cases from a single location. With the new case management capabilities in TeamViewer ONE's Resolution Center, teams can manage issues from investigation…
Hi all, We would like to inform you that, as of 25 August 2026, TeamViewer will no longer provide support, maintenance, security updates, or compatibility assurances for TeamViewer Remote Control, TeamViewer QuickSupport, and TeamViewer Assist AR running on iOS 15, iOS 16, iPadOS 15, and iPadOS 16. This change is in line…
Hi all, We would like to inform you of an important upcoming update regarding TeamViewer 11 and 12 license holders. As part of our ongoing commitment to delivering secure and high-performance remote connectivity, TeamViewer will officially end support for Versions 11 and 12 on 31 December 2025. What this means for you…
Hi all, We’re making it easier to use TeamViewer’s AI capabilities and give you more control during remote sessions. What’s new AI features are enabled by default for your company. You can turn them off anytime in Admin settings → TeamViewer AI. In Session Insights, the default setting for outgoing connections is set to…
I would like to suggest a feature that automatically remaps keyboard shortcuts when connecting from macOS to Windows via TeamViewer. Currently, when connected from macOS to Windows, we need to use Control + C for copying instead of Command + C. This feature would automatically convert macOS keyboard shortcuts to their…
Hi TeamViewer Support, I have a question regarding how TeamViewer remote access works from a networking perspective. If I am physically in another country and use TeamViewer to remotely control my desktop computer located in the United States, and I open a website or web-based trading platform on that remote desktop: Will…
I'm a non-commercial user, and I use TeamViewer to connect from my work PC to my home PC. I dont use it very often, but when I tried today, I was disconnected after about 2 minutes, and when I tried to reconnect, it said immediate reconnections were delayed based on my license (or something like that). It then told me I…
Hello everyone, I'm using TeamViewer as part of my workflow to remotely test and verify updates on a web application that performs real-time calculations. One of the projects I'm currently working on is: https://mauricettecalcul.fr/ The website includes interactive calculation tools where users enter values and receive…
Managing remote devices just got a whole lot simpler. If you regularly provide unattended remote support, you know how important it is to ensure all devices are properly assigned to your company in TeamViewer. We’re excited to introduce a new and super simple way to do just that: the custom Host assignment link. No more…
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After installing Teamviewer and creating your TeamViewer account, follow these recommendations to ensure the highest level of security tailored to your needs. Secure your account: Set up two-factor authentication (2FA) Two-factor authentication (2FA) adds an extra layer of security to your TeamViewer account. Even if…
As a company administrator, you can review the connection reports for incoming and outgoing connections. This feature is not a traditional security setting but rather a feature that allows you to review all incoming and outgoing connections performed with your license. Find detailed information about Connections Reports…
If you plan to use unattended access for TeamViewer, you have to think about security, as your devices will be accessible all the time. Please follow the instructions below to make sure your Host is protected from unauthorized access at any time. Manage your device and grant Easy Access To guarantee the most secure remote…