连接远程控制，报错：原因未知

cy904159293

连接远程控制，报错：原因未知

附上日志：
2019/09/09 21:32:42.713 10232 **Please do not post TeamViewer IDs**98016 G501 Trying connection to 1 359 465 454, mode = 1
2019/09/09 21:32:42.719 10228 **Please do not post TeamViewer IDs**15328 S0 CCreateClassicSession::Start: RequestRoute request BCommand: RequestRouteRequestDataControlID= ConnectionMode=1 ActionId=0 LicensedRemoteAccessType=0 ClientType=TV TargetId=**Please do not post TeamViewer IDs** RAApiData=0x0 RAApiKey=00000000-0000-0000-0000-**Please do not post TeamViewer IDs**00 TVVersion:14.5.5819 MID:o38c9865261e5c07s105pg1j0<~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~0dd0c5b4e712d7cef7750d93b4e6b006 ClientId:**Please do not post TeamViewer IDs** PreferredRouter: TerminalServerUserId:0 SourceId:**Please do not post TeamViewer IDs** SmartAccessData Access=0 Account=0 TargetBuddy=0 PaswwordMD5HashB64Enc= SessionSecret=0x0 SessionId=0 LicenseCode= SupportsLimiter=0
2019/09/09 21:32:43.582 10228 **Please do not post TeamViewer IDs**51904 S0 CCreateClassicSession::HandleRequestRouteResponse(): Response: NOROUTE_LicenseNeeded@RouterIp= Timeout=0 TranserRate=0 ActionId=0 PassiveUserId=0 UsedLicenseType=0 IsClientReportingStatistics=0 TimeoutMessage=**Please do not post TeamViewer IDs** LimitedStreamTypes=0 StreamBandwidth=0 StreamLimitString= LicenseFeatureSetActive=[Uninitialized] LicenseFeatureSetPassive=[Uninitialized] DomainName= BlockZoneRemainingTime=0 PassiveUserPublicKey=0x0
2019/09/09 21:32:43.583 10230 **Please do not post TeamViewer IDs**25440 D501!! SessionManagerDesktop::SessionTerminate: no session with ID=-**Please do not post TeamViewer IDs**, aborting logins
2019/09/09 21:32:43.583 10232 **Please do not post TeamViewer IDs**23872 G501!! LoginOutgoing: ConnectFinished - error: LicenseNeeded
2019/09/09 21:32:43.584 10230 **Please do not post TeamViewer IDs**25440 D501!! SessionManagerDesktop::SessionTerminate: no session with ID=-**Please do not post TeamViewer IDs**, aborting logins
2019/09/09 21:33:04.345 10228 **Please do not post TeamViewer IDs**69024 S0 CMachineStatus::PerformBasicChecks(): No changes in local monitor status to send to provider
2019/09/09 21:34:04.420 10228 **Please do not post TeamViewer IDs**69024 S0 CMachineStatus::PerformBasicChecks(): No changes in local monitor status to send to provider
2019/09/09 21:35:04.492 10228 **Please do not post TeamViewer IDs**69024 S0 CMachineStatus::PerformBasicChecks(): No changes in local monitor status to send to provider
2019/09/09 21:36:43.158 10232 **Please do not post TeamViewer IDs**98016 G501 FeedbackScreenshotOSX::CreateScreenshot: Start create screenshot.

Ying_Q

@cy904159293 您好，

感谢您的留言。

十分抱歉，社区管理员无法查看日志文件。请您提供相应的错误信息的截屏，您的连接情境和相应的设备信息（电子设备种类，操作系统和 TeamViewer 版本系数等）。

多谢您的理解和配合。

Ying_Q