Did not receive the invoice nor any email after paying with Alipay (支付寶)
回答
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Hi @hungyueh,
We are sorry for the inconvenience caused. Just a friendly reminder, Telephone support is not included in the Remote Acces plan. If you can't create a ticket with your account currently, please let me know and I'm happy to raise a support ticket for you.
Fiona_G0 -
Yes, sure. Please help me with submitting a ticket. Thanks!
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Thank you for your reply. I've created a support ticket for you. Please further communicate with our support team.
Fiona_G0