Unable To Edit Already Added Monitors

itfo
itfo Posts: 1
in Web Monitoring

Hi all -

Earlier this week I added about 80 IPs for monitoring and between yesterday and today I have been unable to edit what I have already added. I added about 80 more today and now I cannot edit those either. When I select the edit pencil it attempts to load and then says, Oops! Something went wrong here. Has anyone else experiened this issue and found a resolution? 

Thank you!

Comments

  • Karlen
    Karlen Posts: 89 [Former Staff]

    Hi itfo,

    Thanks for using TeamViewer Web Monitoring,

    we will ivestigate the issue, but we need some more details as seems this is not a common case and you are the first with this kind of feedback. So please if possible can you provide some IPs you have created monitors on. This will be used for investigation purposes only by our developers.

     

     

    Product Owner, Remote Management services
  • wpyung
    wpyung Posts: 2 ✭✭

    I have the same issue

    I have a web monitor.

    I tried to edit the contacts.

    Now when I hit next to get to the notifications page I get

    Oops something went wrong here

  • wpyung
    wpyung Posts: 2 ✭✭

    ip is 5.28.62.57

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